Herb Chambers Toyota of Auburn

first time at this dealership, greeted by jason. he was very cocky and seemed very conceited, yet had only been selling cars for 2 months. i told him what i wanted, where i had seen it and he second guesse very cocky and seemed very conceited, yet had only been selling cars for 2 months. i told him what i wanted, where i had seen it and he second guessed my knowledge, asking if i had read the fine print, which i had. when i asked the difference between a camry and corolla, he asked how many passengers i would have, and with my boyfriend there, asked how many boyfriends id have in the car.rude. he continued to be rude to my boyfriend, making comments on his accessories, and pretty much losing interest from me in the first 5 minutes. after a test drive and running numbers, he told me that if my car wasnt worth what i thought it was and what the guy approved it for, it would be coming out of his pay, which made me uncomfortable, and then tried to book an appointment asap, when i wanted to wait and look elsewhere, he wasnt very happy with that and made it known. they also make you sign a paper upfront stating that your trade in is what you say it is, which is also uncomfortable. on the way out, he "had" to let a manager say thank you to us, which was more of a debriefing of what happened, and the manager couldnt have showed less interest. it was overall an extremely uncomfortable situation, he made both my boyfriend and i want to leave, and as much as i may have liked the car, i would never go back there to buy anything, or send anyone there, ever. More

I was just beginning my search for a new car. Jimmy I was just beginning my search for a new car. Jimmy Eldean was the reason I made my purchase. He was very helpful with all my questions a I was just beginning my search for a new car. Jimmy Eldean was the reason I made my purchase. He was very helpful with all my questions and was willing to work with me on the price. I had bought my last two cars from the same Ford dealership and was very content to return there. Jimmy was so impressive that I bought my Rav-4 without visiting the other dealer More

Tony was great to work with - he knows his products and took time to discuss any questios I had. Very professionable and personable and really made sure I was taken care of. The price was in line with wh took time to discuss any questios I had. Very professionable and personable and really made sure I was taken care of. The price was in line with what others were offering through the toyota lease program, and Tony's low-pressure approach made this comfortable. More

We have to say that upon purchasing our 10th new Camry,that Ash Hassan,our salesman, was a breath of fresh air in regards to the car industry. He was remarkably respectful, a gentleman, and extend Camry,that Ash Hassan,our salesman, was a breath of fresh air in regards to the car industry. He was remarkably respectful, a gentleman, and extended customer service to a new level in maintaining good business ethics for Herb Chambers of Auburn. He was a delight and is certainly a man that takes pride in his work and the company he works for. We love and enjoy our new Camry xle, a great car!! Rich & Teri More

The service was extremely professional and timely. I was given the opportunity to express exactly what options I would like to have, over and above the base. All options were laid out clearly and there wa given the opportunity to express exactly what options I would like to have, over and above the base. All options were laid out clearly and there was not alot of pressure to add options I didn't want. I received my car 2 days earlier than promised. Very happy with everything. More

Very satisfied with service. Steve is knowledgeable and pleasent to deal with. Listened to our needs and found the right vehicle at the right pirce. Not your typical pushy car sales person. Would recomm pleasent to deal with. Listened to our needs and found the right vehicle at the right pirce. Not your typical pushy car sales person. Would recommend dealer to anyone, who is looking for a new or used vehcile. More

Jimmy had done an exellent job. It was incredible. his nice service was very welcoming everytime i went. I really enjoyed shopping and was very pleasing. nice service was very welcoming everytime i went. I really enjoyed shopping and was very pleasing. More

Herb Chambers Toyota and in particular Tiffany in service always deliver the highest quality customer service. Tiffany knows me and my vehicle and makes sure that when I arrive at the dealer for service I a always deliver the highest quality customer service. Tiffany knows me and my vehicle and makes sure that when I arrive at the dealer for service I am quickly greeted and have a service order written up. She updates me on the status of the service (as I usually wait) and gets me on my way quickly. She is always friendly and helpful. Additionally, I find the Internet access at the dealer to be very convenient. More

The service starting the minute I walk in was excellent. I was attended by a sales person name Jimmy Eldean, that from the moment we exchange name he was ready to answer all my questions and provided with t I was attended by a sales person name Jimmy Eldean, that from the moment we exchange name he was ready to answer all my questions and provided with the help I needed to make my decision. I’m very please with my purchased of a Highlander vehicle. I believe that I purchased my new vehicle at good price and got a fair trade value for my old vehicle. Fernando More

I purchased a new Toyota from this dealer about 11 years ago and had a good experience then. This time around was also a pleasure. Jimmy Eldean was easy to work with, and everything was fast, plain, and s ago and had a good experience then. This time around was also a pleasure. Jimmy Eldean was easy to work with, and everything was fast, plain, and simple. I still have my 11 year old Camry and I expect to have my new Corolla for at least that long. More