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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,509 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,509 reviews

February 06, 2015

Satisfied, loyal customer--will keep coming back! This is my third purchase from Herb Chambers, and it is most certainly not my last! On a long, cold day of searching for cars I stopped at Herb Chambe More

by kellyx123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour
Feb 06, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Kelly, for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Marque, Imad and Shawn's efforts made the difference in your car buying experience. They are valuable team members and I'm so happy they took care of everything. We thank you for your continued business and look forward to working with you again in the future. Best, Dan Bortolussi, General Manager

February 04, 2015

Excellent Service Always a joy to deal with Martin and Chan. We needed a tire fixed ASAP and these two guys gave us immediate attention. Very professional. More

by pauls41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen, Martin Dodd
Feb 04, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Paul! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Martin and Chan were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

January 31, 2015

Herb Chambers even on a snow day!! I went to Herb Chambers on Wed. Jan 29th. I went with intention of MAYBE purchasing a new Toyota Highlander to replace the one I had prior for 11 yea More

by kritsand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Jimmy Eldean
Feb 02, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with Jimmy. A terrific guest experience is what we aim for each and every time and Jimmy is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

January 30, 2015

Enjoyable Service My time at Herb chambers was very enjoyable. Service was great very efficient thanks to Alyssa Baril. I had a great time the service was quick. Greg M More

by olsonr4177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Baril, Dylan Hoang, Greg Mathews
Jan 30, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our crew. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

January 24, 2015

Came in to lease a new Camry We came in to lease a new Camry for our son and had a great experience at Herb Chambers Toyota of Auburn. Our salesperson Dhimitri Lako was superb i More

by Mcozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you so much for sharing your wonderful experience with Dhimitri! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Dan Bortolussi, General Manager

January 23, 2015

Thanks To You, Toyota of Auburn MA! no matter how long it took, or how much it's costing me :-) at the end of the day the Toyota dealer of Auburn Ma came through for me & i'm now enjoyin More

by rav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Dalton
Jan 23, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Tim and Shawn are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Dan Bortolussi, General Manager

January 23, 2015

Thank you Herb Chambers Toyota of Aubrun, MA I have had the new Toyota Corolla 2015 for a month today. I am so happy that Samartha Tetreau recommended that I come in and checkout the new 2015 T More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour, Jimmy Eldean
Jan 26, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Debbie, so much for sharing your wonderful experience with our crew! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Dan Bortolussi, General Manager

January 21, 2015

Will go back! I had a great experience at Herb Chambers Toyota Auburn recently and purchased a Toyota Sienna.. I started off working with Lauren Ostiguy online and More

by vegmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Stockert, Jimmy Eldean, Lauren Ostiguy
Jan 22, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Lauren, Jimmy and Chris were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

January 20, 2015

Herb chambers of auburn has impeccable service! The staff members at herb chambers of auburn were very welcoming and friendly! Dhimitri made leasing a car a very enjoyable experience! We will defini More

by sakrst81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2015 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Regards, Dan Bortolussi, General Manager

January 20, 2015

Excellent Service Matt helped to make the experience of buying our first Toyota easy and stress-free. He even drove my old car to my home when I couldn't get anyone to More

by dberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Jan 21, 2015 -

Herb Chambers Toyota of Auburn responded

Dolores, I'm so happy to know that Matt's efforts made the difference with your car buying experience. Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy New Year! Dan Bortolussi, General Manager

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