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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,507 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,507 reviews

February 17, 2015

Jimmie has always beengreat to deal with. This is the fifth time I have dealt with Jimmy. He has always been very helpful and very understanding.. This is the 3rd RAV 4 we have leased thru h More

by jamtob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Feb 17, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your 5th experience with Jimmy. It’s a pleasure to hear that he was so helpful. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

February 16, 2015

Excellent Customer Service I recently purchased a Toyota RAV 4 from Herb Chambers in Auburn and was fortunate enough to be greeted by Dhimitri Lako. From the very start, Dhimitr More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Chrissy, for taking the time to share your experience. We're thrilled that you and your mother enjoyed working with Dhimitri, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

February 16, 2015

Customer Service At Its Best I purchased my second car in 8 months from Jimmy! We were so pleased with our first RAV4 that we came back for another one. Jimmy was very helpful, ki More

by danamichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Feb 16, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking time to write this review. I'm so happy to read that your 2nd car buying experience with Jimmy was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

February 14, 2015

Greg Mathews is an honest man Overall I was very satisfied with my recent purchase at Herb Chambers Toyota in Auburn. The staff that work there are very friendly and the facility h More

by ecrivard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Moran, Lauren Ostiguy, Greg Mathews
Feb 16, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you so much for sharing your experience with Greg. I do apologize for the miscommunication with our Finance Manager. We thank you for your business and we look forward to helping with your automotive needs in the future. Best, Dan Bortolussi, General Manager

February 13, 2015

Lease a car I worked with Jimmy and he was very friendly and helpful. He didn't try to push me into anything and he kept my payment at what I wanted it. I would r More

by Michelle B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Feb 13, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our crew. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

February 09, 2015

Dealer of choice After receiving multiple recommendations, my husband and I made a visit to Herb Chambers Toyota Scion of Auburn and were met by Dhimitri Lako. Dhimit More

by glis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience. I'm thrilled to hear how happy you are. We value our guests' feedback and I know Dhimitri will appreciate your encouraging words. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

February 07, 2015

Great experience buying from Wael Aldayoub, give him a call! My wife and I had a GREAT experience at this dealership, especially by the treatment that Wael did with us. He was very professional, always very app More

by CesarRivadeneyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Feb 09, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Cesar, for taking the time to share your experience with Wael here at Herb Chambers Toyota Scion of Auburn. I’m thrilled to hear how happy you and your wife are. We value our guests’ feedback and I know Wael will appreciate your encouraging words. On behalf of our entire team, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

February 07, 2015

lease and buy multiple times I have been coming to this dealership since 2011. I have leased two cars and bought one. Al has been a pleasure to work with. He is very personable a More

by tck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Azizi
Feb 09, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience with Al and our team. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized Al's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

February 06, 2015

Satisfied, loyal customer--will keep coming back! This is my third purchase from Herb Chambers, and it is most certainly not my last! On a long, cold day of searching for cars I stopped at Herb Chambe More

by kellyx123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour
Feb 06, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Kelly, for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Marque, Imad and Shawn's efforts made the difference in your car buying experience. They are valuable team members and I'm so happy they took care of everything. We thank you for your continued business and look forward to working with you again in the future. Best, Dan Bortolussi, General Manager

February 04, 2015

Excellent Service Always a joy to deal with Martin and Chan. We needed a tire fixed ASAP and these two guys gave us immediate attention. Very professional. More

by pauls41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen, Martin Dodd
Feb 04, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Paul! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Martin and Chan were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

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