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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,507 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,507 reviews

March 11, 2015

No Pressure! Jimmy was a pleasure to deal with in the purchase of my new Toyota Prius. There was no pressure and he was very helpful. Thanks for the quick service! More

by RichH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Mar 12, 2015 -

Herb Chambers Toyota of Auburn responded

It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

March 08, 2015

Jimmy is the best! I had an amazing experience purchasing my Camry! Jimmy was a pleasure to work with. I felt no pressure and he was extremely helpful since it was my fi More

by malmeida1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean, Martin Dodd
Mar 10, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jimmy. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

March 07, 2015

The BEST Ever! Total ACCOLADES for Dhimitri Lako, Dylan Hoang, Christopher Stockert, Mateo Lako, Lauren Ostiguy, Imad Benelkour. The BEST customer service, knowledge More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour, Christopher Stockert, Dylan Hoang, Lauren Ostiguy, Mateo Lako
Mar 10, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Marie, for taking the time to share your encouraging words and kind recommendation. At Herb Chambers Toyota, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

March 01, 2015

Great experience with Greg I just bought a new Camry with Greg Mathews in Auburn. Greg took care of everything in a short period of time. He is a wonderful sales consultant. I w More

by Alice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Mathews
Mar 02, 2015 -

Herb Chambers Toyota of Auburn responded

On behalf of all the team here at Herb Chambers Toyota Scion, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

February 28, 2015

Great experience! Had a great experience purchasing my new Rav4! Was a pleasure to work with Greg Matthews and Andi Xhacka. He was extremely helpful and made the whole More

by stephfow21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imad Benelkour, Greg Mathews, Lauren Ostiguy
Mar 02, 2015 -

Herb Chambers Toyota of Auburn responded

Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by our team. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

February 22, 2015

Thank you, Marque Hoenig! Marque helped us trade in two cars and lease three scions this past summer. It was a complicated transaction but he was patient and honest with us. Wh More

by licobl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2015 -

Herb Chambers Toyota of Auburn responded

This is exactly the kind of feedback we love to hear from our guests! I'll be sure to share this with Marque as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

February 19, 2015

Wonderful come back from a misunderstanding! I had a excellent experience at Herb Chambers Toyota Auburn recently and purchased a Toyota Highlander. I started off working with Lauren Ostiguy onli More

by Barry Decina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lauren Ostiguy
Feb 19, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Barry, so much for sharing your superb opinion about our crew! I'm happy to read that you had such a great experience at our dealership, especially while working with Marque, Lauren and Chris. They are assets to our team, and we will make sure your compliments are heard. Enjoy your new Toyota, and we look forward to your next visit! Kind Regards, Dan Bortolussi, General Manager

February 18, 2015

Excellent! We purchased a 2015 RAV4 and a 2015 Tacoma TRD 4X4 this past weekend from Dimitri. Dimitri worked with us to get us and made sure we got the options w More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Steve, for taking the time to write this review. I'm so happy to read that your car-buying experience with Dhimitri was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like he did just that! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

February 18, 2015

Superior Buying Experience I have purchased five new cars from Herb Chambers Toyota Auburn (HCTA) over the years. Jimmy Eldean has assisted me with the last few purchases. Ji More

by Podmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imad Benelkour, Jimmy Eldean
Feb 18, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this wonderful feedback. We appreciate your business and look forward to seeing you again! Best, Dan Bortolussi, General Manager

February 18, 2015

Jimmy Eldean Jimmy was professional and helpful throughout our car buying experience. He also went to great lengths to accommodate us with a couple of issues that More

by sarahtaylor8
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Feb 18, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Sarah, for taking the time to write this review. I'm so happy to read that your car-buying experience with Jimmy was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Jimmy did just that! We appreciate your business and look forward to seeing you again. Best, Dan Bortolussi, General Manager

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