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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,506 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,506 reviews

March 30, 2015

Was an honor to meet Jimmy! He's a Great Gentleman! I don't consider him a car salesman, is more than that...he's a great brother and friend.Thank you for being who you are.!! Never change.! More

by grisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Mar 30, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to give Jimmy this positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

March 30, 2015

Great experience! Just got my second car from Tim Dalton, and not only was he beyond helpful, but he was honest and presented me with several options that allowed me to More

by Kelly C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Mar 31, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Kelly, for taking the time to share your encouraging words and kind recommendation of Tim. We take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Tim. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

March 29, 2015

excellent The service was excellent. The workers were all very nice. I will recommend your place. I would have liked it to be a little cheaper but doesn't every More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephane Jovin
Mar 30, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Mary, for your kind words. I do apologize for the word limit. We thank you for your business and look forward to working with you again in the future. Kind Regards, Dan Bortolussi, General Manager

March 29, 2015

New Purchase Sales person, loan officer, service - OUTSTANDING ! I am now looking for a truck. I will be back!!! Thank you so very much for all your help. More

by Pat Hacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chan Nguyen, Ali Azizi
Mar 30, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Pat, for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Shawn, Chan and Ali were able to assist you. We thank you for your business and look forward to working with you again in the future. Kind Regards, Dan Bortolussi, General Manager

March 24, 2015

Excellent leasing experience My husband and I have been leasing Toyotas from Herb Chambers in Auburn for more than 10 years. We count ourselves fortunate to have had Tim Dalton g More

by nbcustomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Dalton
Mar 24, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Ellen, for taking time to write this review. I'm so happy to read that your car buying experience with Shawn and Tim was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Dan Bortolussi, General Manager

March 24, 2015

Best experience ever! I recently purchased a vehicle from Herb Chambers Toyota of Auburn and was beyond satisfied. Everything that could have been done for me was done with More

by Colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Mar 25, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Colin, for taking the time to tell us about your experience. Hearing that Wael took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

March 23, 2015

Excellent, easy, new car purchase! I purchased my 4th Toyota from Auburn Herb Chambers, my 2nd from Kennedy. Kennedy found the exact Rav4 I wanted.They gave me an excellent trade in pri More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Stockard - Finance, Martin Dodd
Mar 23, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with our crew. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

March 22, 2015

Great experience working with Tim! I had a great experience working with Tim on a new lease of a Tacoma. He made sure that he knew exactly what features I wanted and then he found the More

by bobo724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
Mar 23, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience with Tim. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Tim will appreciate your encouraging words. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

March 15, 2015

The best service I've ever had. It was even better than the first experience just last year and that experience was nearly perfect. I look forward to having a continued relationship More

by bCofsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2015 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

March 11, 2015

No Pressure! Jimmy was a pleasure to deal with in the purchase of my new Toyota Prius. There was no pressure and he was very helpful. Thanks for the quick service! More

by RichH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Mar 12, 2015 -

Herb Chambers Toyota of Auburn responded

It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

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