
Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Perfect! Sadly and very unexpectedly, I had to say goodbye to the best truck I have ever owned, my 2007 FJ Cruiser ( which I bought from Marque). Marque was ve Sadly and very unexpectedly, I had to say goodbye to the best truck I have ever owned, my 2007 FJ Cruiser ( which I bought from Marque). Marque was very understanding and incredible during the whole process. I couldn't purchase another FJ Cruiser so we had to find another truck that would work for me. I am now the proud owner of a 2015 Tacoma and couldn't have asked for an easier transaction! Thank you for everything, Marque!! More
superb service We have never before had such fantastic service and we highly recommend this dealership based on our experience working with Jeff Moran to get issues We have never before had such fantastic service and we highly recommend this dealership based on our experience working with Jeff Moran to get issues addressed on the car we just recently purchased. He went above and beyond our expectations and we can't be more grateful. More
Exceptional Service and Expertise My girlfriend and I received incredible service for leasing a new Toyota Camry 2015- our first car. You can rest assured that you're in great hands at My girlfriend and I received incredible service for leasing a new Toyota Camry 2015- our first car. You can rest assured that you're in great hands at Herb Chambers Toyota Scion of Auburn. We worked with Samantha Tetreau (Business Development), Kennedy Lidonde (Salesperson), and Andi Xhacka (Finance Manager). Samantha Tetreau did an incredible job breaking down the logistics and key details in leasing a vehicle. She was also very informative in explaining all of the tech specs for the car, she's the best! Kennedy Lidonde gave us a peace of mind before and after we leased the car, he ensured we had no hesitations or fears about anything in and around the car. Kennedy is so humorous and enthusiastic, always smiling and taking pride in what he does, good guy! Andi Xhacka made sure all of the proper paper work and information was filed timely and accurate, he's the man! With his expertise, we were able to ride out in our new vehicle within two days after signing the lease. Herb Chambers Toyota Scion of Auburn offers exceptional service and expertise. I highly recommend this place! More
Indifferent and Belittling Went in tonight to see if they can come close to a target price based on what I've seen on TrueCar and other dealierships for the vehicle I was intere Went in tonight to see if they can come close to a target price based on what I've seen on TrueCar and other dealierships for the vehicle I was interested in, and the offers I've received on my trade from other dealerships. The Finance manager couldn't be bothered to try in an honest and customer-centric way to come anywhere near to my target. I called back and the Sales manager in charge called me to return to the dealership and gave me a so-called quote with the numbers I wanted, but NO description of the year, make and model of car or the year make and model of my trade. When I questioned him about this, he said, 'He'll remember what cars (are represented) in the quote. Sleazy, dishonest, indifferent, and unprofessional. If they would have beat the last deal I got or made an honest effort to come close, I would have bought tonight (or tomorrow, if necessary). If their GM contacts me and straightens things out, including arranging for me to come in AFTER FIRST getting a real specific quote sent to me, and making sure I don't have to deal with the indifferent finance manager that was there tonight, this review will be taken down. Otherwise, Buyer BEWARE! They aren't exactly obsessed with customer service, honesty, or fair dealings! More
Excellent!!!! Anthony was so caring and really worked with me in my new life situation....kind and considerate! The deal was amazing on a brand new RAV4...can't bea Anthony was so caring and really worked with me in my new life situation....kind and considerate! The deal was amazing on a brand new RAV4...can't beat it!! I have been going to this location for years now and will never stop! More
A "PLATINUM" EXPERIENCE! If you are looking for a class act, then you should think about buying a vehicle at Herb Chambers Toyota in Auburn, MA. Lets's begin with the Gen If you are looking for a class act, then you should think about buying a vehicle at Herb Chambers Toyota in Auburn, MA. Lets's begin with the General Manager, Dan Bortolussi. He is indeed what you call a True Gentleman. He is very respectful and polite. What I admire most about him is his appreciation to each and every customer who walkis into his dealership. His sales and management teams are superb!! Way to go, Dan! Thank you. Next is Shawn the "Money Man"! This guy gets you what you need. He presents in a way which you do not feel any pressure and still gets the job done! Shawn has a gregarious personality which offers soooo much to the Herb Chambers Family! Managers Imad and Dylan are extremely personable and know their business well. They are also very respectful and treat their customers in a very friendly manner. Finally.....my sales agent Jimmy Eldean. This guy is the BOMB!!!! Because I purchased my car on a jweekend, the last day of the month and also needed installation of heated seats, Jimmy told me that it would probably be 4-5 days for delivery. I had no problem with this because of his honesty. Lo and behold, Jimmy called me on Monday at 6:30 P.M. to apprise me of the fact that the car was ready for delivery. New plates, registration, inspection sticker and heated seats!!! I couldn't believe it! Jimmy reeeeeally cares about his customers. He is very charismatic and is so respectful. Please......buy a vehicle from Jimmy Eldean at Herb Chambers Toyota in Auburn, MA. You won't be disappointed! More
Tim Dalton the Best ! Tim was very helpful in explaining our options in looking for the highlander that we wanted to purchase .He did everything that we asked and we were Tim was very helpful in explaining our options in looking for the highlander that we wanted to purchase .He did everything that we asked and we were very happy he took the time go over things with us. More
Puchasing a Used Vehicle The vehicle was overpriced by at least $7,000. I used low Kelly Blue book pricing and took in and the response was "that is the price". The price off The vehicle was overpriced by at least $7,000. I used low Kelly Blue book pricing and took in and the response was "that is the price". The price offered for my trade was less than half of its value. Needless to say I did not purchase the vehicle. My advice - Buyers do your homework and if you are OK with being overcharged and under valued - this is the dealer ship for you. More
simply the best i went to this dealership and less than 10 minutes i found the car and deal was done in 10 minutes no pressure at all.thank you herb chambers for maki i went to this dealership and less than 10 minutes i found the car and deal was done in 10 minutes no pressure at all.thank you herb chambers for making it easy to buy the car More
Finance Guy was great Just signed papers on a new 2014.5 Camry for my wife. The finance manager Sean couldn't have been easier to deal with. No pressure to buy anything e Just signed papers on a new 2014.5 Camry for my wife. The finance manager Sean couldn't have been easier to deal with. No pressure to buy anything extra, and he answered all the questions I had. And Kennedy helped hook-up my wife's phone to the radio and answered all her questions about the Nav and Apps. Much more knowledgeable than the last dealership we bought from. Also the Gen. Manager Dan treated us like long time customers even though we had never met. More