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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,606 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,606 reviews

April 13, 2017

Dhimitri Lako is the best! Dhimitri Lako met me at the door at Herb Chambers of Auburn recently and I immediately liked and trusted him. He was kind, caring and listened to my More

by mommadlo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! Dhimitri has time and time again proven that he’ll go the extra mile to ensure our customers' satisfaction. I will be certain to let him know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Dan Bortolussi, General Manager

April 04, 2017

Seamless process! Justin and the management at Herb Chambers were willing to negotiate a fair price on a 2017 Rav4 lease. I plan on purchasing a Tacoma here when my Civ More

by mprocacini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gresenz
Apr 05, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking the time to share your experience. It's great to know that you enjoyed working with Justin and Shawn. Thank you for your business and we look forward to welcoming you back in the future. Best, Dan Bortolussi, General Manager

April 02, 2017

4th lease a charm I just leased my 4th Toyota from this dealership and thanks to Marque Hoenig I'll return again. Excellent service and no pressure. I drove home with More

by dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your continued business and for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

April 01, 2017

No pressure no pain We have bought that last four of our vehicles from Herb Chambers and more specifically from Dhimitri Lako. He's always been friendly which is to be ex More

by Uarrastia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your feedback on your experiences with Dhimitri. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and please let us know if we can assist you again in the future! Best, Dan Bortolussi, General Manager

March 31, 2017

2 New cars 2cnd time here see Dhimitri Lako This is our 2cnd time here in Auburn but our 10 or 11th Toyota maybe more we had an appointment with Dhimitri lako best guy around he came in on his More

by violetrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much, we truly appreciate the opportunity to earn your business! Dhimitri is such an asset to our sales team and I'm glad you've had the opportunity to work with him. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Dan Bortolussi, General Manager

March 29, 2017

Service Gabriella is awesome, she always makes sure things are done correctly with my car. I fell like I'm important and my needs come first. She is an asse More

by David McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Normandin
Mar 30, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, David, for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Gabriella. We value your business and hope to see you again soon! Best, Dan Bortolussi, General Manager

March 29, 2017

sales employee This is my second return to Herb Chambers. The second time around was just as enjoyable as the first. I asked for the same salesperson as I had when More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Matt Parzych, Gabriella Normandin
Mar 29, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Karen! Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken sharing your experience. We value your business and we hope to see you again. Kind Regards, Dan Bortolussi, General Manager

March 27, 2017

Everyone is so friendly I went in for a used Camry & ended up with a new 2017 lease. They were patient, knowledgeable, fun and easy to work with. Happy More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you, Rosemary! We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Auburn for your automotive needs. Sincerely, Dan Bortolussi, General Manager

March 22, 2017

excellent service Extremely knowledgeable very polite .Did not make me feel like i was being sold services i did not need.Would recommend this dealership to family an More

by geech50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
Mar 22, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing feedback from your recent visit to our dealership! We value your business and hope to have the opportunity to assist you again in the future. Kind Regards, Dan Bortolussi, General Manager

March 22, 2017

VERY pleasant - as ALWAYS ! We have been purchasing and having cars services at Herb Chambers of Auburn for longer than I can remember. You have many employees in service who ar More

by N. Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Baril
Mar 23, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Alyssa is such an asset to our team and I'm so glad you have had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Dan Bortolussi, General Manager

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