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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,606 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,606 reviews

May 09, 2017

Amazing customer service!!! Issa did a wonderful job helping my mom and I. He was super comfortable to talk with and was able to give us a great deal on a wonderful car. We were More

by Sephora Fadiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Naalbandyan
May 09, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Dan Bortolussi, General Manager

May 04, 2017

Third car purchase from Herb Chambers Yusef was great. He treated us so well. Evidently, we were his 1st sale. While he is new to the business, he was so very friendly and respectful. I w More

by banne01588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Thomas
May 04, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! I'm so pleased to hear that you enjoyed working alongside Yusef, and that he went above and beyond to meet your needs. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Best, Dan Bortolussi, General Manager

May 02, 2017

Employee of the year Looking for good deal and best value come see Dylan at Toyota in auburn. He will make it happen. Great service, best of the best. More

by PHGS400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hoang
May 02, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. Thanks again and we look forward to assisting you in the future. Best, Dan Bortolussi, General Manager

May 02, 2017

"Why I come back" -Highly Satisfied I recently purchased my 5th car from Herb Chambers Toyota of Auburn. Over the years it has always been a most pleasant experience which is followed u More

by HIGHLY SATISFIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for your thoughtful post and your continued business. We are so happy to know that you enjoyed working with us and that you're highly satisfied! We appreciate your business and we hope to have the opportunity to assist you for many more years to come! Best, Dan Bortolussi, General Manager

April 27, 2017

very poor customer service skills by Imad Benelkour Tomi and wael were wonderful to work with maybe Iman Benelkour can learn to treat customers better with them. Iman is on a high pedastal and should ta More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tomi Tsitsos, Eddie Urbina
April 26, 2017

Engine light issue My wife recently had re occurring engine light problems with her 2014 Toyota Corolla. The car was a few days out of warranty, and was diagnosed with a More

by Lennydkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
Apr 27, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for taking time out of your day to write this review. We appreciate the kind words. Martin and Dhimitri are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Dan Bortolussi, General Manager

April 24, 2017

Service Excellence! This service recognition is long overdue! I purchased my Toyota Siena in 2014 at the Auburn location. Over the years, Alyssa Baril has consistently More

by Highly Satisfied Service Customer
Recommend Dealer
Yes
Employees Worked With
Jeff Krasner, Service , Alyssa Baril
Apr 25, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you so much! We're thrilled to know that your service experiences with Alyssa and Jeff have been so positive. That's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

April 19, 2017

I really enjoyed working with this dealership! From the beginning, Anthony seemed very genuine and worked his best to get me I wanted. I feel like I made new friends. Most of us are skeptical abou More

by kand1221
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Tomi Tsitsos, Anthony Murgo
Apr 19, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind words. We are truly lucky to have such wonderful people working here like Anthony, Tomi, Shawn and Imad. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

April 17, 2017

Kennedy is the best!! Had a great experience at the dealership Kennedy picked out the car that was perfectly what we wanted and Dhimitri for us the deal we needed. Finally More

by Cin0s3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Herb Chambers Toyota of Auburn responded

Thank you! We're so glad that you had such a positive experience at our dealership, specifically with Dhimitri, Kennedy and Andi. They are truly assets to this team. May you enjoy many safe and amazing miles this spring in your new Toyota! Best, Dan Bortolussi, General Manager

April 13, 2017

Great Experience Julio was extremely patient and incredibly informative in the process of helping me weigh out my options when deciding whether to finance or lease a n More

by Andreina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Apr 13, 2017 -

Herb Chambers Toyota of Auburn responded

I sincerely appreciate the time it took for you write this great review about Julio! Our number one goal is providing an exceptional customer experience and I'm so happy to know that this was achieved during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

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