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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,518 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,518 reviews

May 23, 2018

Above and beyond! I walked in not really ready to purchase a new vehicle. This is my second car I bought with this dealership in the last 5 months with the help of Mon More

by Anotherhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Christopher Stockert, Dylan Hoang
May 24, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! Glad the ice cream sandwiches helped you make a decision! We sure do love those. Happy to know that Monish provided you with great customer service and was able to get you the right monthly payment, we know how important that is! Happy miles- Dan Bortolussi, General Manager.

May 06, 2018

My experience Jimmy was very friendly,curteous,explained the process clearly and most of all listen carefully to what we were looking for in a vehicle. I have purch More

by Guardado's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
May 07, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! Pleased to know that Jimmy provided you with a positive experience! That is exactly the kind of customer service we strive for! Happy miles- Dan Bortolussi, General Manager.

May 01, 2018

Hassle free new vehicle purchase Lots of talk about customer loyalty but salesman loyalty is also important. Marque made a personal telephone call to remind me the lease was expiring More

by Marg&Ferg
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd
May 01, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! Happy to know that Marque was able to get you into your new lease with ease! Wishing you happy miles in your new Rav4! Best, Dan Bortolussi, General Manager.

April 30, 2018

Fast, easy, efficient Great experience with Marque. Martin from service introduced me to Marque and it was an excellent interaction. They made it easy to come in and trade More

by Dean082661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos, Martin Dodd, Lissette Nunez
Apr 30, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to know you enjoyed working with Martin and Marque! Thank you for your feedback and enjoy your new car! Happy miles- Dan Bortolussi, General Manager.

April 24, 2018

What a GREAT dealership! Treated like royalty! This dealership has the most professional and courteous staff esp.Dhimitri Lako and Issa Naalbandyan were exceptional in assisting me to purchase my f More

by Anniemae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert, Issa Naalbandyan
Apr 24, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! I am pleased to know that Dhimitri and Issa were able to provide you with the 5-star service you deserve! I will be sure to tell them to keep up the good work! Thank you for your business. Best, Dan Bortolussi, General Manager.

April 21, 2018

Customer for over 15 years I’ve been working with this dealership for over 15 years and they are very helpful and very friendly Issa and stephan did a great job getting my car r More

by Aneel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Issa Naalbandyan
Apr 23, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your 5-star review and continued service! Pleased to know that we have been able to positively serve you for so many years and thank you for your business. Ill be sure to pass along your review to my team! Best, Dan Bortolussi, General Manager.

April 19, 2018

Herb Chambers 2018 Review!!! I have been dealling with Herb Chambers of Toyota of Auburn for many years. They have top notch cars and top notch customer assistance. These are cert More

by orourkeja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Dalton, Issa Naalbandyan
Apr 23, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you so much for writing such a wonderful review! I am pleased to know that you had a very positive experience with us! I will be sure to share your kind words and recommendation with the members of our team! We look forward to servicing you in the future, should you need anything at all! Thank you for your business. Happy miles! Best, Dan Bortolussi, General Manager.

April 18, 2018

Wonderful Experience Leasing my Second Rav4!!! The entire process was stress free and easy! Fouad, and Dhimitri were wonderful to work with! They were extremely helpful and walked me step by step t More

by StephanieCurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fouad Faris
Apr 18, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to share your experience and 5-star recommendation! We are incredibly fortunate to have Fouad and Dhimitrion on our team and I'm so happy to know you enjoyed working with them. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Enjoy your second Rav4!! Best, Dan Bortolussi General Manager

April 14, 2018

Leasing my first car Wonderful experience leasing my car from Marque, he was extremely a accomodating and worked beyond hard to make my entire experience from start to fin More

by kate44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane
Apr 26, 2018 -

Herb Chambers Toyota of Auburn responded

Kate, thank you for your 5-star review! Happy to know that Marque made your experience with us a positive one! Happy miles! Best, Dan Bortolussi, General Manager.

April 11, 2018

Jimmy is the best in this business! Wow! I have purchased a lot of cars in my life but I have never had this positive of an experience. Attention to detail was observed. Jimmy, takes pri More

by cargirl18
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert, Jimmy Eldean
Apr 26, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your great feedback! Happy to know that Jimmy was able to provide you with such great service! I'll be sure to pass along your kind words to him. Thank you for your business. Happy miles, best, Dan Bortolussi, General Manager.

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