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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,518 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,518 reviews

July 15, 2018

Thumbs up to staff. I leased my 7 Toyota and have never been treated so well. Tomi and Ben where both very professional and made it very easy to deal with. I would highl More

by Karen morin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tomi Tsitsos, Ben Boateng
July 11, 2018

Awesome! What a great place! All three of the people I worked with were absolutely amazing. I felt very comfortable with the purchase and the process. I have n More

by KatieBroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert
July 07, 2018

Awesome Great Job Francisco Ardon noticed that my wife and I looked around and came out immediately to help in Spanish. Francisco was an intelligent and pleasant helpfu More

by Jb2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Ardon
July 03, 2018

Competent & attentive staff, some confusion overall Before going to the dealership I did research on Consumer Reports and gave name and telephone. Got contacted by three dealerships but the one that see More

by tomepilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moreta (5 stars!), Tomi Tsitsos, Moses Cardona-Ortiz , Antony Moreta
June 26, 2018

Such a clean place. Great service. Issa was great! He helped me get my car super quickly and was incredibly friendly the entire time. The dealership was so clean and everyone was so nic More

by Rachel111198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Naalbandyan
June 12, 2018

Atmosphere The atmosphere as you walk in is one of being in a lions den. The men in their perfect haircuts and their perfect clothing. They look at you or not an More

by Beth foote
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Herb Chambers Toyota of Auburn responded

I apologize for the experience you had with us. That is certainly not the kind of customer service we strive for, and I will be talking with my team on greeting our customers better. We place people in positions based on their experiences, not gender, so that just happens to be a coincidence- I know very well that women can sell cars. Thank you for your feedback, Beth. -Best, Dan Bortolussi, General Manager.

June 05, 2018

Satisfying From the second I walked into the building, service was astounding!! This was my 1st time ever buying from a dealership, and I am extremely happy I ch More

by ShanMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your feedback. So happy to know that you had a great buying experience with us! Best, Dan Bortolussi, General Manager.

June 04, 2018

Excellent service!!!!! From the minute I walked in the service was great!!!! Issa is the sales agent who helped me choose a vehicle which was right for me, and must say the More

by Szcz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Naalbandyan
Jun 05, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for your review. Happy to know that Issa provided you with excellent customer service! Happy miles! Best, Dan Bortolussi, General Manager.

June 01, 2018

Easiest car buying experience of my life I went to Herb Chambers Toyota in Auburn and worked with Issa. I’m so glad we went there, Issa was super helpful and knowledgeable throughout the whol More

by brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Stockert, Issa Naalbandyan
Jun 05, 2018 -

Herb Chambers Toyota of Auburn responded

Happy to know that you had such a great experience purchasing your car with us! We wish you many happy miles! Best, Dan Bortolussi, General Manager.

May 31, 2018

Great Experience I had never been to Toyota of Auburn before, but I plan to be a returning customer. I couldn't be happier with my experience from the minute I walked More

by MaryToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Herb Chambers Toyota of Auburn responded

Thank you for feedback! It was a pleasure working with you and we look forward to working with you for years to come! Best, Dan Bortolussi, General Manager.

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