
Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Thumbs up to staff. I leased my 7 Toyota and have never been treated so well. Tomi and Ben where both very professional and made it very easy to deal with. I would highl I leased my 7 Toyota and have never been treated so well. Tomi and Ben where both very professional and made it very easy to deal with. I would highly recommend this dealership and actually I already have to my friends.it was a pleasure doing business with them. More
Awesome! What a great place! All three of the people I worked with were absolutely amazing. I felt very comfortable with the purchase and the process. I have n What a great place! All three of the people I worked with were absolutely amazing. I felt very comfortable with the purchase and the process. I have never been to such a welcoming dealership. I am extremely happy with my new SUV and how I got it. I would highly recommend going here and seeing Marque Hoenig!! More
Awesome Great Job Francisco Ardon noticed that my wife and I looked around and came out immediately to help in Spanish. Francisco was an intelligent and pleasant helpfu Francisco Ardon noticed that my wife and I looked around and came out immediately to help in Spanish. Francisco was an intelligent and pleasant helpful salesman. He was very patient, attentive to my needs and expectations to find a new car. He was very knowledgeable and impressed me with how much he knew about the details of the vehicle and could answer any questions I had regarding the cars. He was aware of the technology of the automobile, of the guaranteed car packages, etc. After going to different dealerships Francisco was able to connect with me, knowing what I needed. The Hispanic market is growing rapidly year after year, which is why it is extremely important that the dealers have a Hispanic salesperson. I love my car. More
Competent & attentive staff, some confusion overall Before going to the dealership I did research on Consumer Reports and gave name and telephone. Got contacted by three dealerships but the one that see Before going to the dealership I did research on Consumer Reports and gave name and telephone. Got contacted by three dealerships but the one that seemed most interested was Auburn. When I arrived I was confused because they have construction going on, was not sure they were open, but they are (around to the left, like the sign says). Glad I followed the sign! When I entered the building I was immediately greeted and from that moment on taken care of by Jose Moreta and Tomi Tsitsos, who managed my car buying experience. Jose was new, but made sure to respond to all questions I had, and would always get back to me with an answer. If not satisfied he would chase down the answer. Very attentive, responsive, and super polite. Tomi was the manager. He gave me a fair deal (probably not the best price I could get but I felt it was fair). He also agreed to help my wife by offering her an upgrade on her non-heated seats at his cost when we explained that another dealer had tried to charge us a high amount for the upgrade. His price was MUCH lower, which was quite decent of him and we really appreciated that. The buying experience was fairly streamlined, and when the car came in without one option that I thought was included, the dealer took care of that, arranging to add the option, but I did have to pay a little more (make sure you understand what options the car has before you sign). Everyone at the dealership (From Andi Xhacka in Finance who was patient and took time to explain everything, to Moses Cardona-Ortiz, who explained every feature, to Jose and Tomi) was attentive, polite, helpful and made an effort to go above and beyond. It was probably the best car buying experience I've had, even if it was a bit confused and disorganized at times (car wasn't ready fully the day I came to pick it up and it took a couple of trips to the dealer to get everything ironed out). Overall, great job ... thanks team! More
Such a clean place. Great service. Issa was great! He helped me get my car super quickly and was incredibly friendly the entire time. The dealership was so clean and everyone was so nic Issa was great! He helped me get my car super quickly and was incredibly friendly the entire time. The dealership was so clean and everyone was so nice. Highly recommend! More
Atmosphere The atmosphere as you walk in is one of being in a lions den. The men in their perfect haircuts and their perfect clothing. They look at you or not an The atmosphere as you walk in is one of being in a lions den. The men in their perfect haircuts and their perfect clothing. They look at you or not and if you don’t meet their standards you receive not service. You are forced to ask for help. If a salesman does come it feels like he will consume you. Most of them are aggressive in their sales pitch. Not today is not understood and ignored. The deal is today. I had the pleasure of having marque hoeing as the first to talk with me. He listened to my needs and was courteous with his answers. Your dealership is not inviting nor warm. If I was not interested in the rav4 adventure I would have walked away. All your female employees are “office staff”. Why is that? Women can’t sell cars? You are doing all that construction, can’t there be some softness? Can’t it feel inviting when you walk in? More
Satisfying From the second I walked into the building, service was astounding!! This was my 1st time ever buying from a dealership, and I am extremely happy I ch From the second I walked into the building, service was astounding!! This was my 1st time ever buying from a dealership, and I am extremely happy I choose Herb Chambers Toyota of Auburn. I will never buy another vehicle from anywhere else! More
Excellent service!!!!! From the minute I walked in the service was great!!!! Issa is the sales agent who helped me choose a vehicle which was right for me, and must say the From the minute I walked in the service was great!!!! Issa is the sales agent who helped me choose a vehicle which was right for me, and must say the vehicle exceeeded my expectations at a great value. Definitely recommend herb chambers Toyota of auburn, and Issa Naalbandyan for your sales rep!!! More
Easiest car buying experience of my life I went to Herb Chambers Toyota in Auburn and worked with Issa. I’m so glad we went there, Issa was super helpful and knowledgeable throughout the whol I went to Herb Chambers Toyota in Auburn and worked with Issa. I’m so glad we went there, Issa was super helpful and knowledgeable throughout the whole process. In the past, car shopping had been stressful but working with Issa was enjoyable and fun. There was never any pressure to sign or close a deal, he worked with us and in the end, we got a car that was perfect for our needs. Thank you Issa and thank you Herb Chambers Toyota! More
Great Experience I had never been to Toyota of Auburn before, but I plan to be a returning customer. I couldn't be happier with my experience from the minute I walked I had never been to Toyota of Auburn before, but I plan to be a returning customer. I couldn't be happier with my experience from the minute I walked in the door until I left with my brand new Toyota RAV 4. I dealt with both Dan Bortolussi and Kennedy Lidonde who made what usually can be a very stressful experience enjoyable. I can't say enough about how helpful and kind both of them were. Kennedy Lidonde called me the night before to set up a time for me to pick up my new SUV and it was ready for me when I arrived. He took the time to show me everything I needed to know about the RAV 4 and did it will a smile on his face the whole time. I would highly recommended this dealership and of course these two gentleman. Thank you. More