Herb Chambers Toyota of Auburn

After a few minor glitches in the process of purchasing a new 2022 Tundra, Assistant General Manager Jeff Moran and Executive General Manager Dan Bortolussi went above and beyond my expectations in correctin new 2022 Tundra, Assistant General Manager Jeff Moran and Executive General Manager Dan Bortolussi went above and beyond my expectations in correcting and expediting the purchase. Also Mikel Kota Sales and Leasing Consultant is the young man you want to answer and instruct you on all of your technical questions on this new high tech truck. Thanks to all, job well done More

Bryan made my wife's experience effortless. going form dealership to dealership for almost 4 weeks left her irate but going to Bryan made it easy. a one of a kind service . I wish I could give going form dealership to dealership for almost 4 weeks left her irate but going to Bryan made it easy. a one of a kind service . I wish I could give extra stars. When I rotate back ill be seeing him for my car. More

Cole was extremely informative every step of the way, fixed an initial innocent misunderstanding about vehicle specifics immediately, and kept me informed every step of the way. Was very honest about a p fixed an initial innocent misunderstanding about vehicle specifics immediately, and kept me informed every step of the way. Was very honest about a price decrease too that I wouldn’t have been aware of had he not told me. Recommend! More

I know several people who have recently purchased new vehicles through other dealerships, and several weeks or even months after the ETA they are still waiting. Cole told me I could expect to have my car vehicles through other dealerships, and several weeks or even months after the ETA they are still waiting. Cole told me I could expect to have my car in late August or early September. As promised, I received it on August 29th. I'm loving my brand new Corolla and all the tech that comes standard now, after driving older used vehicles most of my life. I'll definitely go back here for my next vehicle, though I plan on driving this thing til the wheels fall off, and Toyotas last forever so it will be awhile! ;) More

Bryan was the best salesman ive ever had! . Talk about a great customer service. if you come to this store ask for him and he'll take care of you . Talk about a great customer service. if you come to this store ask for him and he'll take care of you More

Very customer oriented in Sales & Service departments. Very professional staff took care of all our needs. Very professional staff took care of all our needs. More

I was very happy with the whole experience of purchasing a truck at Herb Chambers Toyota of . Cole Leblanc in sales was great to work with. He helped me find exactly what I was looking for in a Tacoma. We w a truck at Herb Chambers Toyota of . Cole Leblanc in sales was great to work with. He helped me find exactly what I was looking for in a Tacoma. We worked out a price that we were both comfortable with including my trade. I asked him to do a little service on it and was taken care of quickly. More

Wife and I decided on a sedan vs suv. After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us t After driving an Avalon we felt that this was the car we wanted. TJ the sales rep was very patient with his explanations and reviews. He steered us through the process Unfortunately the Avalon we preferred was not available now or in near future. There was a different model coming in 5 weeks which we agreed to purchase. TJ kept us apprised of the vehicle’s progress, called several times and met with twice for paperwork. When the vehicle finally arrived he started his vacation. But Nicholas another sales rep filled in admirably helping us deal with insurance paperwork. On purchase he reviewed the standard features and took the time to deal with our questions My only frustration was that when we test drove an Avalon it was a touring with features that we preferred. TJ felt that overall the new car would meet our needs as we explained to him. In retrospect we wished we had a chance to test drive the specific model as after seeing the differences we may have decided to not purchase this one. Took a long ride happy with the drive, comfort and ambiance but would have preferred additional options. More

Courteous, friendly and right on schedule. Arrived ahead of scheduled time and was serviced immediately. Arrived ahead of scheduled time and was serviced immediately. More

TJ is very charismatic and genuinely cares about people. I highly recommend him for your next purchase! I highly recommend him for your next purchase! More