Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,335 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,335 reviews

March 31, 2022

Kennedy was excellent. Personable and got all the answers we needed. Would recommend Kennedy to all my friends family More

by Cynthiakilbride1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Herb Chambers Toyota of Auburn responded

Kennedy is a valued member of the team and we're glad they provided five-star care! Thank you for coming to Herb Chambers Toyota of Auburn!

March 30, 2022

It was wonderful working with Cole he helped me find my car and stay on my budget. Will definitely be back again! More

by Enoliveras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Hannah Louis
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

Hello - thank you for sharing your experience working with Cole at Herb Chambers Toyota of Auburn! We're happy that he was able to help you find a new vehicle! We look forward to seeing you next time!

March 29, 2022

I had the wonderful opportunity to work with Martin on my Toyota Camry 2021 yesterday. We were able to go over how my car was and talk about how often I needed to change my oil. I was unaware that with Toyot More

by Rmacrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear that Martin was so helpful to you during your visit and we'll be sure to share this kind review with him & Brian. Thanks for being a Herb Chambers Toyota of Auburn customer. We look forward to seeing you next time!

March 29, 2022

The service department was very friendly and professional. They have free bottles of water. The restroom was very clean. More

by Mike LARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Herb Chambers Toyota of Auburn, Mike! We appreciate your feedback, as well as your business, and hope to see you again next time!

March 29, 2022

Never have to wait long for scheduled maintenance. Sales and service are both fast, efficient and fair . More

by Jfuller0529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Louis, Jilian Fuller, Cameron Irvine
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

We're happy you're satisfied with your experience! Thank you for choosing Herb Chambers Toyota of Auburn for your automotive needs!

March 29, 2022

Sales and service professional, courteous, listened to concerns, communication very good . Best dealer experiences yet More

by MC90
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean
Mar 30, 2022 -

Herb Chambers Toyota of Auburn responded

We are happy you have had positive experiences at Herb Chambers Toyota of Auburn! Thank you for being part of the family!

March 28, 2022

It was my second time to walk into Herb Chambers Toyota of Auburn. Its been 2 years I have had my previous purchase with them. The entire process was fair to the core, practical and smooth. I would like t More

by Nav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Montero
Mar 29, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you! It's great to hear that Alex and the Herb Chambers Toyota of Auburn team made your experience great!

March 28, 2022

Very professional, excellent at his job and very helpful and gave precise and accurate information about the car I needed More

by joycelynamoah37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Quayson
Mar 29, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic feedback about your recent visit here at Herb Chambers Toyota of Auburn! We're grateful for your business and hope we have the opportunity to work with you again in the future!

March 28, 2022

Service Department is a MESS! !! The service director, Jeff Krasner, has no idea what he is doing & doesn't take responsibility for anything, even when he knows he is in the wrong. More

by Toyota Owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Krasner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Herb Chambers Toyota of Auburn responded

Hello - thank you for taking the time to share this feedback. I'm sorry to hear that your experiences with our service team have been less than satisfactory and would like the opportunity to discuss these concerns with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

March 27, 2022

Six stars, I would add for the profession of staffs member of Herb Chamber in Auburns Ma More

by Sonhlkt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! We're happy to hear our team provided you with an exceptional experience and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

...
110
...