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Herb Chambers MINI of Boston

Boston, MA

4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

November 02, 2023

Exemplary customer service and flexibility. This is how I'd describe my Herb Chembers MINI dealership experience over the past decade. I've started my 4th mini lease in August. Liz, Marcus, Oma More

by AC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting Herb Chambers MINI of Boston with your loyal business! We're thrilled to hear that Liz, Marcus, Omar & Mark made your recent experience a great one and we look forward to working with you again next time. Take care!

October 31, 2023

Theo is the most helpful person, if you need anything done I would highly recommend bringing your mini cooper here. More

by bukdewey
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers MINI of Boston responded

Bukdewey, it's great to know that Theo provided such helpful service at Herb Chambers MINI of Boston. We appreciate your recommendation and look forward to assisting you in the future!

October 30, 2023

I've had my car for nine years and frequently argue with friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely More

by practicalwhimsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Herb Chambers MINI of Boston responded

We're so glad to know that you trust our team at Herb Chambers MINI of Boston for your car maintenance needs. It's always our goal to provide honest, reliable service and keep your vehicle running smoothly. Thanks for staying with us all these years!

October 25, 2023

Went to get a service at Herb Chambers MINI. The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to g More

by jetklem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Herb Chambers MINI of Boston responded

We're delighted to know that Sam and Theo provided you with an excellent service experience at Herb Chambers MINI of Boston! We appreciate your support and look forward to assisting you with any future car needs. Safe travels!

October 19, 2023

My experiences have always been positive. The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! More

by zeewils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Herb Chambers MINI of Boston responded

Zeewils, we're delighted to know that you've had consistently positive experiences with our technicians at Herb Chambers MINI of Boston. We appreciate your feedback and look forward to continuing the same level of service in future visits!

October 09, 2023

Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within More

by obsusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Herb Chambers MINI of Boston responded

We're so glad to know that Matt was able to assist you promptly and professionally at Herb Chambers MINI of Boston. It's our pleasure to help out, especially in those tricky situations! Thanks for your review.

October 07, 2023

They are always courteous and appreciative of my time. Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doin More

by flametree17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Herb Chambers MINI of Boston responded

We appreciate your trust in our team at Herb Chambers MINI of Boston. It's great to know that you value the honesty and expertise we provide during each service visit. Thanks for sharing this positive feedback!

October 03, 2023

Great and fast service! Sam was amazing. Definitely will come back to service my mini. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers MINI of Boston responded

Thanks so much, Yuri. We look forward to your next visit to Herb Chambers MINI of Boston!

October 02, 2023

Getting a car serviced is often unplanned and inconvenient. I continue to have my car serviced at Herb Chambers because Mark Ravin always goes the extra mile. He does everything possible to mak More

by steven p.
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Herb Chambers MINI of Boston responded

Steven, it's great to know that Mark and our team at Herb Chambers MINI of Boston have been able to make your service visits as convenient as possible. We appreciate your loyalty and look forward to continuing the top-notch service!

September 26, 2023

Hours and location were convenient. Prices appear to be the same as other dealers. Unfortunately, a very low price was offered for trade in, so no deal there. More

by Noname
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janey Canuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Herb Chambers MINI of Boston responded

We appreciate your feedback and are glad to know our hours and location were convenient for you. We strive to offer competitive trade-in values at Herb Chambers MINI of Boston and regret we couldn't make a deal happen this time. We wish you luck in your journey and hope to have a chance to help in the future. Thank you for giving us a try!

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