Herb Chambers MINI of Boston

My intuition told me my MINI wasn't quite right though I couldn't say why. Mark kindly listened to me and agreed to get the mechanics to take a look. It turned out that I had what could have turned into a couldn't say why. Mark kindly listened to me and agreed to get the mechanics to take a look. It turned out that I had what could have turned into a very extensive, expensive, leak in my steering column and a few other lessor problems that come with a 2002 in 2011. Mark promptly called me with the news and talked me through my options. He is always, and I mean always, helpful, knowledgeable and friendly. It's funny. Mark first started in MINI sales and actually sold me my beloved MINI. I loved working with him through that process and lamented I'd not get to work with him once my MINI was bought. Lo and behold, at the time of my first scheduled service who met me at the bay--Mark! Lucky, lucky, MINI owners get to work with Mark. MINI repair last week in the hundreds, working with Mark Ravin--priceless! More

The primary reason I'd buy another Mini is due to the high level of service I consistently get from my service agent at Herb Chambers in Boston, Mark Ravin. Never under delivers, always courteous and ju high level of service I consistently get from my service agent at Herb Chambers in Boston, Mark Ravin. Never under delivers, always courteous and just an absolute pleasure to deal with when it comes to the hassle of keeping up with routine and the few unanticipated service visits. I hate dealing with that stuff, would rather be driving, but these guys are pros at making it not so bad. Keep up the good work and good luck hanging on to such good help. More

Herb Chambers Mini 1168 Commonwealth Ave. Boston Ma. 02134... I just want to know you have such a great team in customer service. I've been loyal to your team since 2000. I bought my 1st BMW 328 CI a 02134... I just want to know you have such a great team in customer service. I've been loyal to your team since 2000. I bought my 1st BMW 328 CI and enjoyed it for 7 years. Then I fall in love with Mini Cooper on 2007. It such a nice super car, loved the way it handles,looks sharp and awesome turbo engine. Anyways I am sending this email to you to let you know that you are lucky to have Mark Ravin in your TEAM.... He's just very informative when it comes to servicing my car and he will take care of my car as if it his own. One word I can say to your team IMPRESSIVE customer service. Thanks guys,.. Sherry Wu :) More

Mark Ravin took care of me again. Got my tire fixed from pot hole damage asap without notice. I called Mark on a Monday morning after hitting a pot hole and blowing out my tire. Having to drive for work I pot hole damage asap without notice. I called Mark on a Monday morning after hitting a pot hole and blowing out my tire. Having to drive for work I did not know what I was going to do. He said don't worry, I'll get it fixed for you this morning. Mark is always going the extra mile for his customers. And calmed my worries tht I would be without a car for half a day. I can say that Mark is the main reason I use this dealership. More

Mark Ravin is always a pleasure to deal with. If he is there to take my car for service, I know the job will be done well. He is the reason I continue to use Herb Chambers for my service and will continue there to take my car for service, I know the job will be done well. He is the reason I continue to use Herb Chambers for my service and will continue to do so. My mini has had more than its share of service required outside of normal maintenance and Mark has been very helpful in managing those issues. I wish I did not have them at all but happy to have had such good service. More

Love going there. It's a long trip for me but the quick, friendly, comprehensive service (and the free wi-fi) makes it worth the time and distance. I always enjoy seeing Mark and he always recognizes me (th friendly, comprehensive service (and the free wi-fi) makes it worth the time and distance. I always enjoy seeing Mark and he always recognizes me (that makes a person feel good). Keep up the great work. More

I leased three new minis for my company and experience was great from start to finish. Ian Miller and his team have continued to follow-up to ensure customer satifaction. Have successfully worked with o was great from start to finish. Ian Miller and his team have continued to follow-up to ensure customer satifaction. Have successfully worked with other divisions of Herb Chambers in the past. Would't work with another dealership. Also, check out the new minis- great cars! More

awesome dealership - I leased two mini's. The reason I have decided to submit the review was based on how easy it was to make a deal and obtain the car - really no hassle. Given the nature of the car busi have decided to submit the review was based on how easy it was to make a deal and obtain the car - really no hassle. Given the nature of the car business it is important for other consumers to hear of a great experience at a dealership! Also, my wife and I love our mini's - we use ours mainly in the summer, we both got convertibles! More

I have been taking my mini to Herb Chambers Mini for past two years for service. I can only say that the service has been exceptional! The service team along with the mechanics really know what they are d two years for service. I can only say that the service has been exceptional! The service team along with the mechanics really know what they are doing. They are helpful, friendly, and most importantly honest. More

This past year I purchased my first new car from the Herb Chambers Mini Cooper dealership. I had a great experience with Melissa Ponte--she was extremely helpful and very patient with me. I was apprehensive Chambers Mini Cooper dealership. I had a great experience with Melissa Ponte--she was extremely helpful and very patient with me. I was apprehensive in purchasing the car, as I had never bought a brand new car, but Melissa was never pushy and provided me with the information I needed to make an informed decision. She and her manager also worked hard to give me a great price on my Mini. She was always easy to get a hold of and returned my phone calls promptly. I highly recommend both Melissa Ponte and Herb Chambers Mini Cooper if you are interested in purchasing a Mini Cooper. More