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Herb Chambers MINI of Boston

Boston, MA

4.8
845 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 845 reviews

March 19, 2015

The best car buying experience I've ever had. I have leased, owned and purchased many cars over the years. As much as its so wonderful to have a new car (yes, the smell!), the car buying experienc More

by cohanzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Herb Chambers MINI of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Kate was able to do exactly that. Thank you again and we look forward to working with you again in the future! Motor On! Melissa Steffy, General Manager

March 14, 2015

Easy in, easy out My most recent leasing experience with Andrei Kunevsky at Herb Chambers Mini Boston was the most painless, friendly and straightforward experience I'v More

by henzek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Kunevsky, Kevin Bugbee, Matt Appleton
Mar 16, 2015 -

Herb Chambers MINI of Boston responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Melissa Steffy, General Manager

January 01, 2015

The Best in Boston! I’ve recently purchased my second MINI from HC MINI of Boston, it was a great experience and the entire staff at the dealer is very helpful, I’ve deal More

by La pulguita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David López , Jamie Chisholm, Sara Espinal
Jan 02, 2015 -

Herb Chambers MINI of Boston responded

What an outstanding review to read! It is great to know that David and Rob were able to provide you with a pleasant shopping experience. Here at MINI of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 31, 2014

Awesome dealership- awesome car! My car buying experience was stress free and fun! Jamie and Kate helped me choose the perfect mini, he was honest, friendly, and articulate. The deale More

by Bfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Chisholm
Dec 31, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Kate and Jamie are truly valuable assets to our team and I'm thrilled to hear they were able to assist you with finding the perfect MINI! Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 31, 2014

Car searching I came in to check out a few cars and Robert Lewis was great he answered all my questions in full detail and was very helpful in my search in buying a More

by Blegit91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
December 31, 2014

Choosing my first car Robert Lewis helped me and made it a very stress free simple experience ! I would love to recommend this dealership to familys an friends. Thanks More

by Michaelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
Jan 02, 2015 -

Herb Chambers MINI of Boston responded

Thank you, Michaelle! Here at MINI of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy New Year! Melissa Steffy, General Manager

December 27, 2014

Excellent!!! David Lopez was very helpful when we were shopping at MINI. He answered all of our questions patiently and professionally. We traded in our old car, h More

by Yuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Lopez
Dec 29, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with David. It’s a pleasure to hear that David was so helpful to you and that he provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

November 26, 2014

Second purchase at this store Buying from Herb Chambers is like no other car store. It is the easiest and nicest experience when buying a car. This is our second purchase from ther More

by Lehel Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Lopez
Nov 26, 2014 -

Herb Chambers MINI of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Kate and David. I will be certain to share your encouraging words with the team as I know they will appreciate the kind words. Thank you and we look forward to serving your automotive needs again in the future! Happy Holidays! Melissa Steffy, General Manager

November 15, 2014

GREAT SERVICE! I just bought a mini and got excellent service, nothing short of perfect. Kate and Andrei helped me and made every step easy. Great experience. More

by missybk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrei Kunevsky
Nov 17, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience. I'm so happy that you enjoyed working with Kate and Andrei, they are certainly wonderful additions to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Melissa Steffy, General Manager

September 11, 2014

MINI rocks! I recently leased a 2014 MINI Cooper at Herb Chambers with Luigi as my sales representative. This is my 3rd MINI from this dealership and my 2nd time More

by awickh01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the service advisors!
Sep 11, 2014 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with Luigi here at Herb Chambers MINI of Boston! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Luigi will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come. Motor On! Melissa Steffy General Manager

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