Herb Chambers MINI of Boston

Great car, outstanding sales experience I traded a Jeep Wrangler for a 4 door hardtop SE at Herb Chambers Mini The first time I filled the gas tank I was delighted when I calculated the mila I traded a Jeep Wrangler for a 4 door hardtop SE at Herb Chambers Mini The first time I filled the gas tank I was delighted when I calculated the milage. (35 MPG combined!! ) I got about  21 MPG on the Jeep, and it barley had the power to get out of it’s own way. Some other things that I am not used to: Doing sharp curves at 50 MPM, awesome acceleration, excellent breaking, a tight shift pattern, and a comfortable sporty ride. I was concerned about the smaller luggage compartment until I went shopping and found that everything that fit in the Jeep luggage compartment also fit into the Mini. I am still amazed at how small the car looks from the outside, but how roomy it is inside.    I like the gadgets and displays but don’t think that I have discovered all of the features yet. I seem to be finding something new every day. The onboard manual is a great innovation, and is very useful.     My Motoring Advisor, David Lopez arranged to have my window mounted radar detector hardwired to the ignition. The dealership uses Sound in Motion, located nearby, to do jobs like this. They did a terrific wiring job job. The detector works great, and looks like something that was installed from the factory. The built in detector GPS works better than it did in the Jeep because the curvature of the windshield gives the antenna a clearer view of the sky. I was taking  a curve at about 20 MPH over the speed limit, the radar detector went off, and I was able to slow down in time for the cop on the other side. The detector paid for itself again. Thanks to David, I saved time and money on the installation.   David Lopez provided an outstanding sales experience. I appreciate that he took the time for two test drives. Based on prior research, I was most interested in the Countryman when I walked in, but then, I test drove the hardtop. :-) I wanted what seems to be an unpopular option set; standard transmission and NAV system. David was able to search multiple inventories to find me the exact car that I wanted. I had to wait several weeks to get it, but it was well worth the wait. Also, David kept me informed throughout the delivery process. What I liked best about the sales experience was all of the time that David spent with me on delivery day going over features of the new car. I have not had that kind of experience with any other dealer, and I have bought a few new cars in my day. More

very helpfull I bought my first car with Herb Chambers last week. They were very helpful in particular David Lopez. They made the process easy for me with great rec I bought my first car with Herb Chambers last week. They were very helpful in particular David Lopez. They made the process easy for me with great recommendations and advices. They have lots of options and a great inventory. I totally recommend them. Overall it was a good experience and I'm very happy with my Mini. More

Team AWESOME at HC MINI of Boston made it easy! This is the 3rd MINI we've purchased at HC MINI of Boston. 2013 Hardtop, 2015 Cooper S and now my beautiful 2016 Cooper S. The team is amazing. Sara E This is the 3rd MINI we've purchased at HC MINI of Boston. 2013 Hardtop, 2015 Cooper S and now my beautiful 2016 Cooper S. The team is amazing. Sara Espinal is a dynamo, taking time to show me all of the vehicles and the options - and she knows from experience. Sales Manager, Kate George is smart, funny, welcoming and a motoring enthusiast - and will help you through the entire process. (Also she'll ensure the ice cream case is filled for your visit.) This was my first encounter with (according to her business card) Motoring Genius, Chelsea Capwell - and she knows her stuff. Sara sat with me and went through all of the menu setups, and Chelsea came in with 'special teams' knowledge like how to adjust damper control. All around GREAT experience. I love my new MINI - and having a perfect sales team made it great. More

Great Experience Buying a Car I had a great experience working with Herb Chambers MINI and my motoring advisor, Brian Epstein. It was the most low pressure car sale experience I've I had a great experience working with Herb Chambers MINI and my motoring advisor, Brian Epstein. It was the most low pressure car sale experience I've every been witness to and everyone at the dealership was a pleasure to work with. It was very apparent from the beginning that while they were there to sell me a car, they were doing everything they could to earn my business and not take that for granted. I test drove several different models and could have test drove everything they had if I wanted to. Brian's goal was to make sure that ultimately I would be happy with my MINI and I am. Looking forward to working with this dealership in the future. More

Awesome Dealership My wife and I have been buying cars for over 50 years and our experience at Herb Cambers Mini has been without question the best car buying experience My wife and I have been buying cars for over 50 years and our experience at Herb Cambers Mini has been without question the best car buying experience we have ever had. Both David Lopez who introduced us to our choices and explained the details of each and Mustafa Hamouda who explained the paperwork information and warrantee options. Since we were from New Hampshire buying a car in Massachusetts, there were some complications involving registrations and again licensing but David and Moustafa handled them far better and more efficiently than any other dealership we have dealt with in the past. We would definitely buy another car from Herd Chambers and would certainly recommend the dealership to anyone we know who is buying a car. In summary, if I could rate the dealership and staff 5+ I would do so. More

Terrific Experience Brian Epstein was terrific. Whether in person, on the phone or via e-mail, Brian was always available to answer any question I had. He was pleasant, Brian Epstein was terrific. Whether in person, on the phone or via e-mail, Brian was always available to answer any question I had. He was pleasant, knowledgeable and accommodating. A superior experience all around. More

All around excellent service! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! Thank you! More

Very good experience great personalities here on both the sales person and the lead customer service person who provided a "second date" to review the car after a week or great personalities here on both the sales person and the lead customer service person who provided a "second date" to review the car after a week or two on the road. both were also very knowledgeable and took the experience of buying a car to a service and personable level I have not experienced before. I left this at 5 but would have preferred t give 4.5...a couple of points off for a missed detail or two - slow to find my missing title / detailing request that could have been followed up on better - but these are small and had little impact on my overall impression.of a very professionally run dealership. More

Honest Dealer! Andrew was very professional. He answered all our questions and concerns. I had gone to several Mini dealers and Herb Chambers was by far the best. Th Andrew was very professional. He answered all our questions and concerns. I had gone to several Mini dealers and Herb Chambers was by far the best. They sold me the car as advertised. We drove over 100 miles to buy the car from them. It was an enjoyable experience! More