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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

January 17, 2024

Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help More

by Emily Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Herb Chambers MINI of Boston responded

Emily, we're glad to know our team at Herb Chambers MINI of Boston was able to assist you promptly and efficiently. We strive for excellent service even in unexpected situations! Thanks for your review.

January 10, 2024

Mark, the service rep, provided the most amazing client service. He was extremely pro active, responsive, helpful, courteous and patient with me. His client service is so amazing that I will never go to an More

by forrester.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Herb Chambers MINI of Boston responded

We're so pleased to know that Mark provided excellent service and made you a lifelong client of Herb Chambers MINI of Boston! We appreciate your kind words and look forward to serving you in the future. Safe travels!

January 09, 2024

The best service department, under the meticulous care of service manager Mark Ravin. Knowledgeable, efficient & friendly- couldn’t ask for a better experience. More

by Kam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Herb Chambers MINI of Boston responded

Hi Kam! We're so glad to know that you had a top-notch experience with Mark and our service department at Herb Chambers MINI of Boston. Thanks for the kind words!

January 07, 2024

Service is always prompt, supportive, and professional. The service providers know the cars and the customers. More

by rabbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Herb Chambers MINI of Boston responded

Hi Rabbi S! We're glad to know that you had consistently positive experiences with our service team at Herb Chambers MINI of Boston. Thanks for highlighting their knowledge and professionalism!

January 06, 2024

The Service Department at Herb Chambers Mini is the best, couldn’t be any better. Mark goes way beyond any dealership I’ve ever had service at. He actually treats you better than you could ask for!! More

by lyanucci9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 08, 2024 -

Herb Chambers MINI of Boston responded

Hi Lyanucci, thank you for the 5-star rating! We're delighted to know that Mark and our Service Department at Herb Chambers Mini of Boston exceeded your expectations. We look forward to serving you again! Safe travels!

December 15, 2023

Marcus was fantastic to work with as we ordered our new Mini. Informative, friendly, and ready to provide insight and advice but never pushy. Great sales, car buying/ordering experience and customer servic More

by Laurie M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Herb Chambers MINI of Boston responded

Hey Laurie, it's great to know that Marcus was able to provide you with an excellent purchase experience at Herb Chambers MINI of Boston. Thank you for choosing us! Enjoy your new Mini!

December 11, 2023

The dealership members are very enthusiastic to help me with my issue. I love how fast and modern the diagnostic system is. My service advisor was Mark. He was very friendly and gave me a lot of advices ab More

by Sahaphab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Herb Chambers MINI of Boston responded

Hey Sahaphab, thank you for the 5-star rating! We're glad to know you had a positive experience with Mark and our team at Herb Chambers MINI of Boston. We always aim for efficient service! Drive safely!

December 06, 2023

Fast reliable and friendly service! Very good experience every time I go there! I would recommend it! More

by rminot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the 5-star rating! We're pleased that our team provided you with a great experiance during your visit. We appreciate your recommendation and see you again! Drive safely!- The Herb Chambers MINI of Boston Team

December 04, 2023

I had a great experience, the staff and advisors were very nice and professional! No complaints here! More

by jaennysanchez33
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Herb Chambers MINI of Boston responded

Hey Jenny, thank you for the 5-star rating! We're glad to know you had a great experience with our team at Herb Chambers MINI of Boston. We look forward to serving you again! Safe travels!

November 30, 2023

The service management is the reason I go to Herb Chambers- they’re the best!! More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Herb Chambers MINI of Boston responded

Thank you for choosing Herb Chambers MINI of Boston for all your automotive needs! We look forward to assisting you again in the future! Safe travels!

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