Herb Chambers MINI of Boston

Excellent Service, Beautiful Car It was a pleasure to deal with Norm who made the process of buying my new car incredibly easy. I was initially going to lease a car but then I wasn't It was a pleasure to deal with Norm who made the process of buying my new car incredibly easy. I was initially going to lease a car but then I wasn't sure whether it would be best to buy one. Norm went over all of my options without putting any pressure; this put me at ease to make a decision. He also took care of all the paperwork including the return of the car I was leasing up to that point. I couldn't have asked for more. Thank you Norm, it was a pleasure dealing with you. I LOVE MY MINI. More

Love HerbChambers Mini! I had the best experience buying my first car in Boston. My dealer, Norm Cohen, worked with my personal needs to get me an awesome and afordable deal. I had the best experience buying my first car in Boston. My dealer, Norm Cohen, worked with my personal needs to get me an awesome and afordable deal. From the moment I walked in to the day I left with my all4 countryman I felt welcomed, helped, and happy! I recommend going to see Norm, he's the best :) More

Simply Great !!! Just finished the buy-out process of my lease at Herb Chambers MINI of Boston. I couldn't have done it without the help of Sara Espinal and Moustafa Just finished the buy-out process of my lease at Herb Chambers MINI of Boston. I couldn't have done it without the help of Sara Espinal and Moustafa Hamouda. They were great - made every step smooth and even resolved issues from the prior Sales Manager. True to the saying - "A business is only as good as the people it keeps." More

Great Experience! I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very happy to be matched with David Lopez, as he answered all of our questions and gave us plenty of helpful information. What I loved the most was the fact that I did not feel pressured at all and David was very patient, which was important for me! The entire staff was very kind. I also worked with Mustafa who was great as well. He was very knowledgeable about the financing and made me feel comfortable with my purchase. 5 Stars for overall experience! I appreciate all of the help, information, and guidance during my experience! More

Brilliant Sales and Customer Service David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. I wouldn't want to deal with any other dealership in the future. Mustafa was also fantastic to work with, knowledgable and efficient. Outstanding work to the whole team! Keep up the excellent customer service! More

Good experience David Lopez was very helpful. We were actually buying a used Mazda, and he made efforts after our first visit to have the car checked by a Mazda deal David Lopez was very helpful. We were actually buying a used Mazda, and he made efforts after our first visit to have the car checked by a Mazda dealer as well as herb chambers. He also took the time to learn the features of a car he doesn't normally deal with, and has checked in with us since we bought the car to see if things were going well. More

learning the car mechanisms Chelsea Capwell was superb in helping me understand the mechanisms of my car/ I think she obviously prides herself in her work I think she is very Chelsea Capwell was superb in helping me understand the mechanisms of my car/ I think she obviously prides herself in her work I think she is very helpful More

Dream car After endless searches for ideas on what new car to buy I decided I MUST have another mini cooper. I needed to replace my beloved yet persnickety 2006 After endless searches for ideas on what new car to buy I decided I MUST have another mini cooper. I needed to replace my beloved yet persnickety 2006 mini cooper S however I dreaded the process. After much procrastination I finally took a day to visit Herb Chambers Mini of Boston. That's when I met Sara Espinal and she put all my fears to rest. Her energy and enthusiasm was contagious ! She was friendly, efficient and competent and she walked me through the lease process like a pro. Then I met the "genius" Ingrid and my day was complete. They work well together and make a great tag team =-) I had my new cooper S in one weeks time and I am in love! Sara ardently explained all the awesome features. She followed up with a phone call within a day and offered to help in the future if I had any questions or concerns. The car buying process I so dreaded could not have been any more pleasurable or successful thanks to Sara and Ingrid!! More

Brought car I always wanted Brought by MINI and drove it home that day. worked with Dave Lopez very helpful as I told him by car was in middle of lease. He went over inventory Brought by MINI and drove it home that day. worked with Dave Lopez very helpful as I told him by car was in middle of lease. He went over inventory and I settled on a 2013 Paceman More