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Herb Chambers MINI of Boston

Boston, MA

4.8
845 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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Today: 8:30 AM - 8:00 PM Closed Now
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 845 reviews

October 31, 2016

Great Experience Getting Into My Next Mini! I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the n More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Herb Chambers MINI of Boston responded

Thank you, Cara, so much for your feedback and recommendation. We're so glad that you had such a positive experience with our dealership, specifically with David. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new MINI! Motor On! Melissa Steffy, General Manager

October 17, 2016

Mini Countryman Just bought my first Mini! I love it! It is zippy, cute and surpassingly roomy. David Lopez was sweet, knowledgable and a low-pressure salesman. Than More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Herb Chambers MINI of Boston responded

Thank you, Elizabeth, and congratulations on your first MINI! I'm so glad David was able to assist you and make it a pleasant buying experience. Please feel free to reach out to us with any questions as we are always here to help. Motor On! Melissa Steffy, General Manager

October 06, 2016

Herb Chambers puts the "serve" back into service!! I have bought 3 cars (2 Mini Coopers and a Lincoln Navigator) from Herb Chambers Boston and each time I go back things just get better and better! F More

by lovemymini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz, Matt, Natalie
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you have had such enjoyable experiences. We're proud of the great service that Liz, Natalie, David and Matt provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new vehicle, we appreciate your business! Motor On! Melissa Steffy, General Manager

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September 30, 2016

Fun dealership, great salesman Didn't end up buying from here, mostly because I was focused on a different brand of vehicle, but Sam Tutton was the perfect gentleman during the enti More

by spondonh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for your kind review! Your experience is important to us, whether you purchase or not, and it is wonderful to hear that you really enjoyed working with Sam. We value your feedback and please let us know if there is anything we can assist you with in the future. Motor On! Melissa Steffy, General Manager

September 30, 2016

No fuss, no muss, dog friendly I just took delivery of my third Mini on lease. As with my 2014 Cooperman and my 2011 Cooper, the entire transaction was smooth, open and efficient. More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Landy, Norm Cohen
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for the five-star review! We're so happy to hear that Norm and Mark were able to assist you and your family with your purchase. They are such assets to our team and I know they will be glad to read your kind words. Thank you for your business and we look forward to assisting you again in the future! Motor On! Melissa Steffy, General Manager

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September 29, 2016

Andrei Kunevsky - Super Salesman!!! I’ve just purchased my 3rd MINI from Herb Chambers MINI, so I’m clearly already sold on the cars. I’m also in sales, so I wasn’t really up for being “ More

by MINI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz & mark in Service, Andrei Kunevsky
Sep 29, 2016 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! I'm delighted to hear that you had such an enjoyable experience while purchasing your 3rd MINI. We're proud of the great service that Andrei, Liz and Mark provide to our guests and I'll be sure to pass along your kind words. Congratulations on your new MINI, we appreciate your business! Motor On! Melissa Steffy, General Manager

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September 20, 2016

excellent experience I just received delivery of my 5th Mini lease and have been going to Herb Chambers Mini of Boston since 2005. I have always dealt with Norm Cohen and More

by sj070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Cohen
Sep 20, 2016 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to recognize Norm. I'm so happy to know that he was able to provide you with a pleasant and seamless experience while leasing your 5th MINI. Thank you for your business and we look forward to assisting you with your future sales and service needs. Motor On! Melissa Steffy, General Manager

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September 08, 2016

Bought a great MIni! Norm was great! I was treated well and the trade in and buying process was seamless. I would definitely recommend this dealership to any of my friend More

by smilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Cohen
Sep 08, 2016 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Norm, he's certainly a wonderful asset to our MINI team. If there's ever anything more that we can assist you with, please don't hesitate to ask. Motor On! Melissa Steffy, General Manager

September 08, 2016

Awesome experience joining the Mini family! I have had my eyes on Mini's for years now and over the past few months really began looking into where I could find one that I wanted, if they were r More

by Pacodowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2016 -

Herb Chambers MINI of Boston responded

"Thank you, Paul, for your kind words and for taking the time to share your MINI buying experience with David. I'm so glad to know that David was able to assist you and make your Countryman buying experience so seamless. He is a valuable member of our team! We thank you for taking the extra time to visit us and for your business. Please let David or myself know if we can ever be of further assistance. Motor On! Melissa Steffy, General Manager

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August 28, 2016

Outstanding customer experience!!! I had a great experience buying a pre-certified Mini Cooper S with David Lopez. He spends a lot of time showing me alternatives for pre-certified vehi More

by ignaciojcabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Herb Chambers MINI of Boston responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with David. He is a valuable member of our team. We trust you are enjoying your new MINI and look forward to the opportunity to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

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