Back

Herb Chambers MINI of Boston

Boston, MA

4.8
874 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 874 reviews

June 05, 2017

Love my Car Had a great experience with Brian, Moustafa, & Chelsea at Mini. They were very knowledgeable, helpful and friendly. Our Mini the second car we purchas More

by EMT
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell, Brian Epstein, Moustafa Hamouda
Jun 06, 2017 -

Herb Chambers MINI of Boston responded

Thank you! Buying a new vehicle should be a great experience and I'm so happy to know that Brian, Chelsea and Moustafa were able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Motor On! Melissa Steffy, General Manager

May 30, 2017

Loving my MINI Countryman!! Recently purchased my first MINI from HC BMW. I had the pleasure of working with David Lopez and Justin Shin. I walked in knowing which vehicle I was More

by Kristen Sabino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shin
May 30, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Kristen! I am pleased to hear that David and Justin made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new MINI. Motor On! Melissa Steffy, General Manager

May 26, 2017

Great service for my new mini clubman David and the mini team were friendly and professional. He was very patient and knowledgeable about all cars, not just the mini. I never felt like he More

by missmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you! I'm so pleased to hear that you enjoyed working alongside David and the MINI team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Motor On! Melissa Steffy, General Manager

May 05, 2017

David Lopez is the BEST! We picked up our new Mini Cooper convertible today and we love it! We had the pleasure of working with David and couldn't be happier. We met with Dav More

by Carenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI of Boston. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that David was able to prove this to you. We thank you for your business and look forward to serving you in the future. Motor On! Melissa Steffy, General Manager

May 05, 2017

Loving the new mini We picked up our new mini from the dealership just over a week ago and are absolutely loving it. David made the whole experience of purchasing the min More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Emma, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that David was able to provide you with such exceptional service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Motor On! Melissa Steffy, General Manager

May 02, 2017

David Lopez is the Best!!! I recently purchased my first MINI at Herb Chambers and worked with David Lopez. I cannot say enough about the positive experience that I had at Herb More

by newminiowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Deb, for your thoughtful post and congratulations on your first MINI! We are so happy to know that you enjoyed working with David and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

April 28, 2017

Excellent on all Levels David was straightforward, honest, and extremely helpful when purchasing my vehicle. The price was great and the process was laid out transparently to More

by Rgilbody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Apr 28, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much! On behalf of our entire team here on Commonwealth Avenue, we thank you for your business and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

April 22, 2017

Customer for life! This is now my third MINI, but by far the best experience I've had in purchasing one. I had previously been with another MINI dealer, not Herb Chamber More

by Concord Tour Company
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shin, Chelsea Capwell
Apr 23, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with our team. It’s a pleasure to hear that Chelsea, David and Justin were so helpful and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

April 21, 2017

See them first! You'll be glad you did. Couldn't be more pleased with Herb Chambers as a customer. Second vehicle purchased from them now and my experience has been consistently positive. More

by RamonaB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell, Brian Epstein, Moustafa Hamouda
Apr 21, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Ramona, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled you love your new MINI. We value your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

April 17, 2017

David Lopez was the best! David made my trade in and purchase so easy. He's really friendly, laid back, and went the extra mile to get me into the exact car I was looking for. More

by lovemyenglishpointers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Herb Chambers MINI of Boston responded

Thank you for the five-star review! David is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Motor On! Melissa Steffy, General Manager

...
68
...