Back

Herb Chambers MINI of Boston

Boston, MA

4.8
874 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 874 reviews

October 23, 2017

I'll be back to HERB! After several test drives of HONDA and ACURA vehicles, an 2017 ACURA TLX popped up on Herb Chambers website for an extremely reasonable price. I went More

by Watertown Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Oct 23, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to write this review! David and Moustafa's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

October 19, 2017

Best First Car Buying Experience! I was quite nervous buying a new car, it was my first. David made the experience so easy and fun! He was so helpful, answered my many, many questions, More

by NolC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Oct 19, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for taking the time to share your experience with David and Moustafa! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

October 10, 2017

Fifth Mini Lease and Best Experience Yet! Sarah was proactive at every step, and when the state was taking longer to process paperwork she found a creative solution instead of letting it stall More

by Kris in Cambridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hunter
Oct 10, 2017 -

Herb Chambers MINI of Boston responded

A terrific guest experience is what we aim for each and every time and Sarah is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

October 06, 2017

Best experience possible I walked into the dealership wanting to talk to someone quickly about a few questions. David sat down and answered them and even sent a few follow up More

by Bigred101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Herb Chambers MINI of Boston responded

I'm so pleased to hear that you enjoyed working alongside David. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise.Motor On! Melissa Steffy, General Manager

September 29, 2017

SOOO easy!!! My third Mini from Herb Chambers. There will be a forth. The experience was flawless. Great car, great dealership, world class employees. Worth the 10 More

by MiniS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Herb Chambers MINI of Boston responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that David and Kate were able to provide you with a pleasant experience with your 3rd MINI. Thank you for your continued business, and please let us know if we can ever assist you in the future! Motor On! Melissa Steffy, General Manager

September 29, 2017

I was fortunate to have David as my Mini Guide. I sm happy with my new Mini and the experience I had at Herb Chambers. David Lopez was helpful and informative. He gave me the information i needed More

by Mini girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Sep 29, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We appreciate you leaving such a kind review. We think David and Moustafa are great, and we're glad you did too! We value your business and please let us know if we may assist you in the future. Motor On! Melissa Steffy, General Manager

September 11, 2017

Great Experience I have been dealing with Herb Chambers Mini for about 15 years now and my experience has been great. The employees are always ready to assist you when More

by Thundergray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Herb Chambers MINI of Boston responded

Thank you for your 15 years of business! We're thrilled that you have enjoyed working with Mark and David, they are certainly wonderful assets to our team. If there's ever anything more that we may assist you with, please don't hesitate to ask! Motor On! Melissa Steffy, General Manager

September 11, 2017

Another Great Experience I live about an hour north of the dealership and I just leased my third mini in a row from Herb Chambers Mini of Boston. Thank you to Sarah Hunter and More

by jchallenw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hunter
Sep 11, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for sharing your experience with both Sarah and Kate. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your continued business and we look forward to helping with your automotive needs in the future! Motor On! Melissa Steffy, General Manager

August 10, 2017

Beyond Expectation David is a Mini rock star! First, he clearly loves the Mini Family - he knew all of the aesthetic and tech details about each Mini model that we discu More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Sarah, for taking the time to share your experience with David! It’s a pleasure to read that he was so helpful and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

August 10, 2017

What an easy transaction-and car buying experience! David made it so easy and fun! This is my 2nd MINI with Herb Chamber, so I already know some information about MINI, However, I still needed the sale More

by Rene'
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Herb Chambers MINI of Boston responded

I sincerely appreciate the time it took for you to write this great review about David! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

...
66
...