Herb Chambers MINI of Boston

Loving the new mini We picked up our new mini from the dealership just over a week ago and are absolutely loving it. David made the whole experience of purchasing the min We picked up our new mini from the dealership just over a week ago and are absolutely loving it. David made the whole experience of purchasing the mini really easy and enjoyable. He is clearly incredibly knowledgeable and passionate about minis, but at the same time, he is not pushy. Over the top, persuasive sales pitch types make me want to run the other way, but David, being both professional and extremely helpful, did not make me feel this way at all. Great car so far and great car buying experience! We'll definitely return here for our mini services. More

David Lopez is the Best!!! I recently purchased my first MINI at Herb Chambers and worked with David Lopez. I cannot say enough about the positive experience that I had at Herb I recently purchased my first MINI at Herb Chambers and worked with David Lopez. I cannot say enough about the positive experience that I had at Herb Chambers specifically because of David. He is very knowledgeable about MINI's and has such an easy way about him. He answered all of my questions with patience and kindness. David is an extraordinary assest to the Herb Chambers team! Deb Cumberland, RI More

Excellent on all Levels David was straightforward, honest, and extremely helpful when purchasing my vehicle. The price was great and the process was laid out transparently to David was straightforward, honest, and extremely helpful when purchasing my vehicle. The price was great and the process was laid out transparently to ensure I knew what to expect. I would advise going to David at HC BMW Mini of Boston More

Customer for life! This is now my third MINI, but by far the best experience I've had in purchasing one. I had previously been with another MINI dealer, not Herb Chamber This is now my third MINI, but by far the best experience I've had in purchasing one. I had previously been with another MINI dealer, not Herb Chambers, and the service had left a lot to be desired. In fact, I was ready to buy a different brand of car altogether but decided on a whim to check with Herb Chambers MINI. Enter the wonderful David Lopez, Chelsea Capwell and Justin Shin who were a delight to work with! David in particular is just outstanding. I never once felt pressured or talked down to as is so common in the industry. David is thoughtful, responsive, professional and fun to work with. He located exactly what I was looking for in record time in the price bracket I needed. I hope to always buy from him in the future and would recommend for anyone looking for a postitive experience. Thanks to all of you (and to Chelsea for the awesome key chains! :) for making me a customer for life! More

See them first! You'll be glad you did. Couldn't be more pleased with Herb Chambers as a customer. Second vehicle purchased from them now and my experience has been consistently positive. Couldn't be more pleased with Herb Chambers as a customer. Second vehicle purchased from them now and my experience has been consistently positive. Brian Epstein was absolutely wonderful in making our car buying decision one that I felt comfortable with and the whole finance processing went smoothly, was transparent and clear so I could make an informed decision. The "second date" offer that came with my MINI (a complimentary appointment a few weeks post purchase to go over every feature of the car and answer any and all questions I may have) was extremely helpful. Chelsea Capwell's MINI Genius title is one she has truly earned! From the valet staff to the service department to even a staff person removing snow outside during one of my visits, EVERYONE you come in contact with seems committed to customer retention. Definitely recommend Herb Chambers! More

David Lopez was the best! David made my trade in and purchase so easy. He's really friendly, laid back, and went the extra mile to get me into the exact car I was looking for. David made my trade in and purchase so easy. He's really friendly, laid back, and went the extra mile to get me into the exact car I was looking for. More

David is a buyers dream, he mkes it easy I've used David twice for two car purchases, I can't recommend him enough. My only complaint with the process of purchasing my clubman is that the ma I've used David twice for two car purchases, I can't recommend him enough. My only complaint with the process of purchasing my clubman is that the maintenance warranty deleted a few things that they covered last time. Otherwise the whole experience was ideal. More

would not go anywhere else After much research online, my mother found her dream mini countryman at Herb Chambers Mini. We arrived late to our appointment but as soon as David w After much research online, my mother found her dream mini countryman at Herb Chambers Mini. We arrived late to our appointment but as soon as David was done helping another client he came over to help us. He was very well informed and answered all our questions. He was truly a gem and was very patient with us. I would not go anywhere else for my mini needs. More

Returning Customer 5.0 star rating 3/28/2017 I owned a VW TDI for the past few years. But now I'm picking up my second Mini Cooper S convertible from Herb Chambers MINI 5.0 star rating 3/28/2017 I owned a VW TDI for the past few years. But now I'm picking up my second Mini Cooper S convertible from Herb Chambers MINI of Boston. Why go back? Because my first experience was so outstanding. I don't begrudge VW. They were very generous with the TDI buy-back program. I've driven many VWs over the decades and always liked them. I was THRILLED to learn that Mark Ravin, Service Advisor is still there. That sealed the decision for me. Mark LOVES Mini and it made all the difference when servicing my first Mini. I also had an excellent experience with Motoring Advisor Brian Epstein. He is polite, professional and knowledgeable. The icing on the cake was Moustafa Hamouda, Business Manager. He was extremely polite and professional. He really went the extra yard for me, patiently answering all of my questions and even staying late. Kudos and gratitude to Herb Chambers for attracting and retaining excellent people. More

Great experience here! David Lopez is very knowledgeable about MINIs as well as the process of leasing a car. He is kind and professional, and answered my questions clearly David Lopez is very knowledgeable about MINIs as well as the process of leasing a car. He is kind and professional, and answered my questions clearly, making my first time leasing a car a less stressful experience. Thank you, David More