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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

July 29, 2017

Our third Mini -- all ordered through David Lopez I was time for my wife to get a new car and she researched it pretty studiously. I just watched -- it was her project. She decided upon a Mini Count More

by Satisfied Mini Owner - Waltham, MA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Dave, for the kind words and for your family's continued business! We are truly lucky to have such wonderful people working here like David. We are thankful for you and your wife's business and we look forward to the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

July 29, 2017

David Lopez, the go to Mini guy - Rush David worked quickly to find me the perfect Mini. He listened to what I wanted in my new car and did not try to sell me something that didn't fit. I More

by Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2017 -

Herb Chambers MINI of Boston responded

Thank you! It is great to know that you found our team to be so friendly and accommodating. I will be sure to let David and Mark know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Motor On! Melissa Steffy, General Manager

July 24, 2017

Mr. David Lopez and what sales at a dealership should be Dear Mr. Chambers: I would like to take this opportunity to thank you directly for my recent car buying experience. I have never shopped at a Herb More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jul 26, 2017 -

Herb Chambers MINI of Boston responded

On behalf of all the team here at Herb Chambers MINI, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you and your wife enjoyed our billboards and your visit here with David and Moustafa. We value your business and we hope to see you again. Motor On! Melissa Steffy, General Manager

July 23, 2017

Happy with my Mini I would recommend dealing with Sarah Hunter, she made the experience pleasant, responded quickly and delivered on time, Thank you Sarah, you're the be More

by Happy with my Mini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hunter
Jul 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

June 28, 2017

New Clubman Just completed my 3rd Mini Cooper lease at HC Boston. Another outstanding experience. Many thanks to Brian Epstein and the Mini Staff for their expert More

by RayG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
Jun 28, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Ray, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Motor On! Melissa Steffy, General Manager

June 09, 2017

David Lopez Rocks! Just wanted to drop a note to say that our experience with David Lopez was top notch, from sitting down with our requirements all the way through the More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jun 09, 2017 -

Herb Chambers MINI of Boston responded

Thank you for sharing this feedback with us! I'm so happy to hear that David was so great to work with, and earned your 5-Star rating. I'll be sure to let him know you spoke highly of him. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Melissa Steffy, General Manager

June 05, 2017

Love my Car Had a great experience with Brian, Moustafa, & Chelsea at Mini. They were very knowledgeable, helpful and friendly. Our Mini the second car we purchas More

by EMT
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell, Brian Epstein, Moustafa Hamouda
Jun 06, 2017 -

Herb Chambers MINI of Boston responded

Thank you! Buying a new vehicle should be a great experience and I'm so happy to know that Brian, Chelsea and Moustafa were able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Motor On! Melissa Steffy, General Manager

May 30, 2017

Loving my MINI Countryman!! Recently purchased my first MINI from HC BMW. I had the pleasure of working with David Lopez and Justin Shin. I walked in knowing which vehicle I was More

by Kristen Sabino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Shin
May 30, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Kristen! I am pleased to hear that David and Justin made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new MINI. Motor On! Melissa Steffy, General Manager

May 26, 2017

Great service for my new mini clubman David and the mini team were friendly and professional. He was very patient and knowledgeable about all cars, not just the mini. I never felt like he More

by missmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you! I'm so pleased to hear that you enjoyed working alongside David and the MINI team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Motor On! Melissa Steffy, General Manager

May 05, 2017

David Lopez is the BEST! We picked up our new Mini Cooper convertible today and we love it! We had the pleasure of working with David and couldn't be happier. We met with Dav More

by Carenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI of Boston. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that David was able to prove this to you. We thank you for your business and look forward to serving you in the future. Motor On! Melissa Steffy, General Manager

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