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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

November 17, 2017

Great experience at Herb Chambers Mini of Boston I recently purchased a mini cooper from Herb Chambers Boston and from start to finish my experience was very professional, straightforward, and effici More

by Pam
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Nov 17, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much, Pam, for your recommendation. Our primary concern is delivering flawless customer service and I’m happy to know that Brian provided you with exactly that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 17, 2017

Samuel Tutton treated us in a very profesional way Samuel showed us all the features and explained the servicing and pricing very well. He was a pleasure to work with. We enjoyed working with him ver More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton, Moustafa Hamouda
Nov 17, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Marcia, for your recommendation and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 16, 2017

New Mini Cooper S I've been a long time Mini fan for quite some time and Samuel Tutton went absolutely above and beyond through my whole process. He did everything from More

by Zack K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 16, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Zack, for taking the time to write this review! We appreciate your recommendation and please let Sam or I know if there is anything else we can assist you with. Motor On! Melissa Steffy, General Manager

November 15, 2017

Great job on my second Mini After visiting many New England dealers I came back to Herb Chambers and was very happy with Samuel Hesketh-Tutton. I should have just come here firs More

by john mckeon
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 15, 2017 -

Herb Chambers MINI of Boston responded

Thank you, John, for taking the time to share your experience. Sam is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Motor On! Melissa Steffy, General Manager

November 15, 2017

buying a new mini cooper Sam was easy to work with and made buying a new car an enjoyable experience. I would recommend him to anyone looking for a new car. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 16, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Steve, for taking the time to share your experience with Sam! Motor On! Melissa Steffy, General Manager

November 14, 2017

My 3rd Mini! I love leasing my Mini's from Herb Chambers - in fact this is my third time. Very friendly staff - on both the sales and services sides. David Lopez i More

by miniminimini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experiences with David! We strive to provide our guests with the best customer experience and I’m so happy David was able to provide you with exactly that for all 3 leases. I will be certain to share your encouraging words with him. We appreciate your recommendation and thank you for choosing Herb Chambers MINI for your automotive needs. Motor On! Melissa Steffy, General Manager

November 13, 2017

Fantastic!! We had a great experience purchasing our Mini Countryman from Sam at Herb Chambers! He arranged everything from detailing, special additions to the ex More

by M503m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Nov 13, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Sam and Moustafa and that you found the perfect MINI to meet your needs. We value your business all the way from Georgia and please let us know if we may ever be of assistance to you in the future. Motor On! Melissa Steffy, General Manager

November 13, 2017

Love this place I contacted the dealer through the website and Samuel Hesketh-Tutton was the first person replied me back. We email each other several times and he ga More

by MiaLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 13, 2017 -

Herb Chambers MINI of Boston responded

Thank you! I'm thrilled to hear that you and your husband had a great experience working with Sam. On behalf of our entire team here at MINI, we thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 13, 2017

Excellent! Sam Tutton was friendly, professional, and very efficient. Not only did he ask the right questions, he actually listened to our answers. That made our More

by Konstantin E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 13, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Konstantin, for taking the time to share your experience with Sam! We value our guests’ feedback and I know Sam will appreciate your encouraging words. On behalf of our entire team here on Comm Ave, we thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 08, 2017

Pleased with buying experience and thrilled with my new Mini My purchase of the Mini would not have been possible with the excellent sales service I received from Samuel Tutton. The entire experience was conduct More

by runningonq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 09, 2017 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Sam was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Motor On! Melissa Steffy, General Manager

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