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Herb Chambers MINI of Boston
Boston, MA
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 835 reviews
March 05, 2024
It was easy and comfortable. Worked well with us for our budget and never pushy Worked well with us for our budget and never pushy More
by antjz1976
March 05, 2024
Mark Ravin is a pleasure to work with and he makes sure that customer service is top notch that customer service is top notch More
by Tim
February 20, 2024
First thing is they need a more efficient way to communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someon communicate. After the service, I paid the bill and was waiting for my car. It took 40 minutes for my car to come to me since the guy informed someone on walkie-talkie. Second thing I have replaced the front tires there and I don't think they have run enough tests. The TPM malfunction warning went on on my way home. Now I have to go back again to fix that. More
by Joekwan
Employees Worked With
No idea about the name
February 14, 2024
The staff at Herb Chambers does a fantastic job of welcoming us on entry both receiving the car and extending courtesy at the desk. Mark welcomed our requests and helped move the service through in ex welcoming us on entry both receiving the car and extending courtesy at the desk. Mark welcomed our requests and helped move the service through in expedited manner since we chose to wait for our vehicle. Nice touch to have a treat for our dog too. More
by Ellenrdon
February 09, 2024
Always excellent service from the Mini Service team I appreciate your providing the current coupon. Thank you Sam and Mark! appreciate your providing the current coupon. Thank you Sam and Mark! More
by 2012 Mini Countryman
February 02, 2024
Easy to talk to and answered questions clearly. Janely was very helpful and knowledgeable. Would go back for another car purchase without any hesitation. Janely made the ordering and delivery pr Janely was very helpful and knowledgeable. Would go back for another car purchase without any hesitation. Janely made the ordering and delivery process exemplary. More
by jan_wojcik
Employees Worked With
January 27, 2024
The service department at Herb Chambers Mini is amazing! They are responsive and explain what repairs are needed, why and the costs associated with each repair before they work on your car. They get the rep They are responsive and explain what repairs are needed, why and the costs associated with each repair before they work on your car. They get the repairs done in a timely manner. Can’t say enough! Thank you! More
by Stacydimino
Employees Worked With
January 22, 2024
To level service. Willingness to go extra mile. A pleasure to work with. The best! Willingness to go extra mile. A pleasure to work with. The best! More
by susanvfried
January 20, 2024
Excellent, courteous, and efficient service: the Service Department’s open hours started nice & early at 7:30 am, which worked quite conveniently for me. My Countryman was finished sooner than expected, and Department’s open hours started nice & early at 7:30 am, which worked quite conveniently for me. My Countryman was finished sooner than expected, and the work was first rate. I always enjoy getting a clean car back! More
by jjordan118
Employees Worked With
