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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

December 04, 2017

Easy peasy Brian and Moustafa were easy-going, friendly, and professional. Made buying and trading about as painless as it can be. I would not hesitate to return More

by first time mini buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
Dec 04, 2017 -

Herb Chambers MINI of Boston responded

Thank you for the kind words about our team! We are truly lucky to have such wonderful people working here like Brian and Moustafa. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

December 04, 2017

Great sales experience. Purchased my first Mini this summer. I had a great sales experience with Brian both via email exchanges and in-person. It was low pressure and profess More

by MiniMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 04, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We are truly lucky to have such wonderful people working here like Brian. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

December 04, 2017

Brian Epstein I was a five-time Audi owner at the end of my lease on an Audi S-3 and decided to down size without losing driving performance. Mini Cooper was recom More

by Lloyd Macdonald
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 04, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Lloyd! I will be sure to let Brian know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Motor On! Melissa Steffy, General Manager

December 04, 2017

Pleasant experience This is my first mini purchase and it all went very smoothly. There was no pressure, no haggling, a great way to buy a car. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 04, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much! I'm so glad to know Brian provided you with 5-Star service. We value your business and please let us know if we can be of further assistance. Motor On! Melissa Steffy, General Manager

December 04, 2017

Great Service! We now have our 3'rd Mini from Herb Chambers. Great sales experience, service and a caring and super friendly team. Certainly not our last car from th More

by seb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein, Moustafa Hamouda
Dec 05, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much! I'm so pleased to learn that your visits here have been so positive. We appreciate you recommending our dealership and we hope to see you again in the future! Motor On! Melissa Steffy, General Manager

December 03, 2017

Great place to pickup a Mini I had a great experience at Herb Chambers Mini of Boston. I was working with Brian who did a great job start to finish of helping us find the right Mi More

by Christopher Choate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 03, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Christopher, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Brian was able to provide you with 5-star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Motor On! Melissa Steffy, General Manager

December 02, 2017

A no pressure, easy going sales experience When buying my MINI I dealt with Brian Epstein. He was knowledgeable about the product and was more than willing to let me try the various models avai More

by Bobnyneng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Dec 03, 2017 -

Herb Chambers MINI of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI. We pride ourselves on providing our guests with top notch customer service, so I'm pleased to hear that Brian was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future. Motor On! Melissa Steffy, General Manager

December 01, 2017

Happily back in a Mini!! Several years ago, I owned a Mini Clubman and there was no question it was the best car I ever owned. Then, living in the city, I was going to attempt More

by SttMttPtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Herb Chambers MINI of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you and your wife really enjoyed working with David. He is such an asset to our team. We value your business and hope to see you again soon! Motor On! Melissa Steffy, General Manager

November 28, 2017

Mini one year Samuel Hesketh-Tutton made my purchase experience amazing. It was fast and easy to order and receive. He also did a great demo for me before releasing More

by Texasfoxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Nov 28, 2017 -

Herb Chambers MINI of Boston responded

Thank you, and congratulations on your new MINI! Sam is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 26, 2017

Thank you! We purchased a vehicle for my girlfriend from Sam a few months ago. He was very helpful throughout the entire process comparing leasing vs. buying wit More

by Johann V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 26, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Johann, for your review and compliments to our team! I am so happy to know that Sam was so helpful with you and your girlfriend's buying experience. Thank you again for your recommendation, and we hope you enjoy your new MINI! Motor On! Melissa Steffy, General Manager

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