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Herb Chambers MINI of Boston

Boston, MA

4.8
874 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 874 reviews

February 21, 2018

Bought pre-owned car Sam was responsive and eager to provide good customer service, and the pricing that he and his colleagues offered was fair. I would use this dealersh More

by carriesmybike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Feb 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you for sharing this great feedback! I'm so happy to know that Sam was able to assist you. Thank you for sharing your recommendation and we look forward to assisting you again in the future. Motor On! Melissa Steffy, General Manager

February 21, 2018

Great car and experience I had been researching for months to find a hybrid with a moon roof, smooth ride, and great styling. The new Countryman MINI hybrid ticked all the box More

by Amanda Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Feb 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much, Amanda! I'm so pleased to learn that your visit here with Sam was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Motor On! Melissa Steffy, General Manager

February 12, 2018

Almost made it too easy to buy my new car! David made my buying experience an absolute breeze. David understood precisely what I was looking for and what was in my price range, he proposed all More

by GerardB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Feb 13, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Gerard, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Liz, David and Moustafa. We value your business and hope to see you again soon! Motor On! Melissa Steffy, General Manager

February 07, 2018

Don't hesitate....Go! Excellent service and experience I dreaded the whole process of car shopping....Shopped around and clearly saved the best for last! Sam Hesketh Tutton was so wonderful to work with a More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in Finance, Samuel Hesketh-Tutton
Feb 07, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to write this review. The entire Herb Chambers MINI team strives to make every guest feel at home in our dealership. Sam and Adam are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

February 01, 2018

Easy & comfortable...thanks, Sam! We worked with Sam Hesketh-Tutton for our first experience with MINI of Boston. He was so easy to work with - very helpful, easy going, and dedicated. More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz, Samuel Hesketh-Tutton, Moustafa Hamouda
Feb 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit Liz, Sam and Moustafa. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

January 26, 2018

A fun, honest, and easy car buying experience? It happened! Worked with Sam Tutton on a Mini purchase and couldn't be happier. I dreaded having to buy a new car because the process can be so tedious and full of More

by mscbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Jan 27, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your 5-Star recommendation! I'm so happy to know you're enjoying your new MINI. On behalf of Sam, Moustafa and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

January 26, 2018

Excellent service! Not only did I get the car I wanted for the price I wanted, but the staff was super helpful, friendly, and accommodating . I would 100% recommend Sam More

by JGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Samuel Hesketh-Tutton
Jan 27, 2018 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Sam and Jeff were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Motor On! Melissa Steffy, General Manager

January 18, 2018

Great experience. Thank you, Sam. If you are interested in MINI in Boston, I recommend you to see Sam. Before I stopped by this dealership, I already visited other two dealership. But More

by Mayumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Jan 18, 2018 -

Herb Chambers MINI of Boston responded

Thank you very much for leaving such a fantastic review! I'm so happy to know that you enjoyed working with Sam. I know he will appreciate your kind words. Thank you again and enjoy your new MINI! Motor On! Melissa Steffy, General Manager

January 13, 2018

Used Mini Countryman - Sam H was fantastic! I had done a little research online about what I wanted so headed to MINI of Boston after reading great reviews for the dealership. We had a little d More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Jan 15, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Lisa! I'm so pleased to hear that you enjoyed working alongside Sam and Moustafa! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Motor On! Melissa Steffy, General Manager

January 12, 2018

Easy, with plenty to choose from I purchased my second Mini from Herb Chambers Mini of Boston and am very glad I did. The sales team made me a great offer on my previous car and I fou More

by Elizabeth D. Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton
Jan 12, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Elizabeth, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Motor On! Melissa Steffy, General Manager

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