Herb Chambers MINI of Boston

David is amazing...and so is the whole team! Buying cars is never fun, based on my past experiences. From the moment I walked in to MINI, a receptionist warned me about street cleaning and moved Buying cars is never fun, based on my past experiences. From the moment I walked in to MINI, a receptionist warned me about street cleaning and moved my car after she directed me to the elevator. The 3rd floor staff were ALL so kind and welcoming. The show room is like being in a MINI dream and I was in heaven. The MINI was my dream car and I was so lucky to get David to help me make it the dream come true. We test drove several and when he finally discovered one that would be perfect for me, he let me leave! No pressure....when I came back the next day, he had the car for me to test drive, I filled out some paperwork and then he let me leave again! No pressure to sit there for hours while we go back and forth on price, extras, trade in, etc. I came back, signed all my paperwork with Moustafa, who was also a complete DELIGHT and then was able to leave with my DREAM CAR. The paperwork was easy to understand, transparent, concise and consumer-friendly. In the past, I was so confused and unsure of what I was agreeing to. Not here. Honesty and satisfaction seemed to motivate them. I loved David and cried when the car was officially mine and he was so happy for me. I said goodbye to everyone and was excited to be back there and could see myself only buying cars from David from now on....LOVE LOVE LOVE everything about this experience! Thank you! More

Amazing experience I highly recommend Brian and Moustafa. Friendly, no pressure sales, professional. They only recommended what was needed. No need write much other t I highly recommend Brian and Moustafa. Friendly, no pressure sales, professional. They only recommended what was needed. No need write much other then superb service!!! More

Follow up and Services Just Amazing!!! Brian was professional, efficient, caring. I want a specific mini, he took time to listen to my request.I had the car I wanted. My sales experience w Brian was professional, efficient, caring. I want a specific mini, he took time to listen to my request.I had the car I wanted. My sales experience was great! I like the follow-up. Feel like, is not just a transaction, but just a friendly deal. As for services Best ever. Mark and Matt always has smile for me. Thank you. More

2017 Mini S Clubman Fantastic experience...best ever auto purchase and follow up. Our salesman, Brian Epstein, was courteous, knowledgeable and thoroughly professional. Fantastic experience...best ever auto purchase and follow up. Our salesman, Brian Epstein, was courteous, knowledgeable and thoroughly professional. Entire staff, from reception to finance, to subsequent service , were friendly and efficient. The dealership is the standard for modern customer-friendly experience. More

Totally satisfied with buying experience I was looking to replace my Mini Clubman with one that had all wheel drive and worked with Sam who got me a Mini Countryman with the exact features I I was looking to replace my Mini Clubman with one that had all wheel drive and worked with Sam who got me a Mini Countryman with the exact features I wanted at the price we wanted. There was a small miscommunication in my wanting to keep the same license plate and it was taken care of right away with no hassle. I felt very comfortable through the whole process and will go back when purchasing the next one. More

Awesome experience at MINI of Boston! Brian went above and beyond to ensure I found the perfect MINI! His no pressure attitude and clear product knowledge helped make the decision to lease Brian went above and beyond to ensure I found the perfect MINI! His no pressure attitude and clear product knowledge helped make the decision to lease a new MINI Clubman a no brainer. The finance process was easy with Moustafa, who also ensured I knew exactly what I was signing up for. Both gentlemen created an awesome experience and I will definitely be coming back for my next lease! More

The best car experience, ever! Brian was incredibly helpful in assisting me lease the MINI countryman. He went above and beyond to make the process as quick and easy as possible, wh Brian was incredibly helpful in assisting me lease the MINI countryman. He went above and beyond to make the process as quick and easy as possible, while still ensuring I was getting the features I wanted at a good price. Moustafa made the finance process painless, and really made me feel comfortable with my decision. I can't recommend Herb Chambers MINI enough - I look forward to working with them both again for my next lease! More

Easy Peasy Lemon Squeezy Sam Hesketh-Tutton was a great salesman to work with on my new mini. I was pretty clear what I wanted. He was super patient with test drives, and ve Sam Hesketh-Tutton was a great salesman to work with on my new mini. I was pretty clear what I wanted. He was super patient with test drives, and very fast to locate a car that met my needs. He is a warm person, appears to have no other agenda than helping the customer get what they want. More

Great Dealership I was in the market for a second car, tried several Toyotas, Subarus, and Hondas before coming to Herb Chambers to try a Mini. No contest: our salesp I was in the market for a second car, tried several Toyotas, Subarus, and Hondas before coming to Herb Chambers to try a Mini. No contest: our salesperson, Brian Epstein, took us for a test drive, located a desirable 2015 Mini 2 dr hardtop within a week, and we've been happily driving our Mini ever since. Friends cannot believe the beauty and ride of our car. They're in disbelief that it's two years old. Brian did a great job of introducing us to our Mini. We would not hesitate to recommend him and Herb Chambers Mini. More

Excellent Experience with Brian, Love My Mini I keep my cars for a long time, but also know when it's time to get a new one and usually, I'm 95% sure which make/model I want. I'd browsed the Mini I keep my cars for a long time, but also know when it's time to get a new one and usually, I'm 95% sure which make/model I want. I'd browsed the Mini showroom on my own (was asked if I would like help, but I'm a initial "I'm just looking" type.) When I went in the next time I was sure I wanted to buy, but had no previous experience with Mini (I'd been a VW owner for 20+ years). Brian could not have been more helpful, explained the options, took me on a test drive, and in general was not about pressure but about making sure I got what I wanted in my new car. He found one for me with the features I wanted and never came on heavy re options I wasn't really interested in. I arrived, test drove a few cars, and made the deal with Brian in one short afternoon. A week later, I picked it up and Brian made sure I knew how to operate it all. I drove off with smile on my face that returns every time I get behind the wheel of my new Mini. Brian's followed up a few times just to see that everything's going well. (I needed a notarized letter stating that my trade in still had my resident parking sticker attached in order to get a new sticker for the Mini. Brian took care of getting that letter, so now I'm all set with my new parking sticker ... above and beyond the call of duty!) More