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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

February 01, 2018

Easy & comfortable...thanks, Sam! We worked with Sam Hesketh-Tutton for our first experience with MINI of Boston. He was so easy to work with - very helpful, easy going, and dedicated. More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz, Samuel Hesketh-Tutton, Moustafa Hamouda
Feb 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit Liz, Sam and Moustafa. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

January 26, 2018

Excellent service! Not only did I get the car I wanted for the price I wanted, but the staff was super helpful, friendly, and accommodating . I would 100% recommend Sam More

by JGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Samuel Hesketh-Tutton
Jan 27, 2018 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Sam and Jeff were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Motor On! Melissa Steffy, General Manager

January 26, 2018

A fun, honest, and easy car buying experience? It happened! Worked with Sam Tutton on a Mini purchase and couldn't be happier. I dreaded having to buy a new car because the process can be so tedious and full of More

by mscbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Jan 27, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your 5-Star recommendation! I'm so happy to know you're enjoying your new MINI. On behalf of Sam, Moustafa and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

January 18, 2018

Great experience. Thank you, Sam. If you are interested in MINI in Boston, I recommend you to see Sam. Before I stopped by this dealership, I already visited other two dealership. But More

by Mayumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Jan 18, 2018 -

Herb Chambers MINI of Boston responded

Thank you very much for leaving such a fantastic review! I'm so happy to know that you enjoyed working with Sam. I know he will appreciate your kind words. Thank you again and enjoy your new MINI! Motor On! Melissa Steffy, General Manager

January 13, 2018

Used Mini Countryman - Sam H was fantastic! I had done a little research online about what I wanted so headed to MINI of Boston after reading great reviews for the dealership. We had a little d More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Jan 15, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Lisa! I'm so pleased to hear that you enjoyed working alongside Sam and Moustafa! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise. Motor On! Melissa Steffy, General Manager

January 12, 2018

Easy, with plenty to choose from I purchased my second Mini from Herb Chambers Mini of Boston and am very glad I did. The sales team made me a great offer on my previous car and I fou More

by Elizabeth D. Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton
Jan 12, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Elizabeth, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Motor On! Melissa Steffy, General Manager

January 12, 2018

Mini Countryman 2018, my 3rd lease... and a breeze as usual! This is my third Countryman lease with Herb Chambers and as usual was a breeze! It was an incredibly busy time of year for me work and family wise wit More

by DPlacais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jan 12, 2018 -

Herb Chambers MINI of Boston responded

Thank you! I'm so pleased to hear that Liz, David, and Moustafa made your 3rd leasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new MINI. Motor On! Melissa Steffy, General Manager

January 03, 2018

Excellent service This was my first car buying experience and David made it very simple! He was very knowledgeable about the car and extremely accommodating. I wanted More

by vmejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Herb Chambers MINI of Boston responded

Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers MINI. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so I'm pleased to hear that David and Kate were able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future. Happy New Year! Melissa Steffy, General Manager

January 02, 2018

Mini Clubmen My recent purchase of a mini (clubman) Was a great experience. While purchasing a car is up there with taxes and a home purchase in terms of stress More

by Sdavis198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jan 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Shari, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that David and Moustafa were able to provide you with such a positive experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Happy New Year! Melissa Steffy, General Manager

December 30, 2017

Car buying made easy I had many questions about the car and wanted a standard transmission. Brian searched for the car and that was the beginning of a great buying and dr More

by Richard H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jan 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Richard, for sharing your feedback! I'm delighted to hear that you had such an enjoyable experience. We're proud of the great service that Brian provides to our guests and I'll be sure to pass along your kind words. Congratulations on your new MINI, we appreciate your business! Happy New Year! Melissa Steffy, General Manager

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