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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

March 08, 2018

Pleasant experience leasing a 2018 MCS Leased a 2018 Mini Cooper S from Herb Chambers Mini of Boston and overall experience was very pleasant. It was pleasure working with motoring special More

by Sivakumar Surya Balu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda, Rubia Akram
Mar 08, 2018 -

Herb Chambers MINI of Boston responded

Thank you for providing us with this great feedback! Rubia, Sam and Moustafa are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Motor On! Melissa Steffy, General Manager

March 08, 2018

Be Brief, Be Bright, Get On the Road! My experience at HC Mini of Boston was efficient, smart and easy to get on the road with full knowledge of all bells and whistles. More

by MiniMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Mar 08, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Sam. He is truly an asset to this team. May you enjoy many safe and amazing miles this year in your MINI! Motor On! Melissa Steffy, General Manager

March 08, 2018

Respectful As a female having visited another MINI dealership, I especially appreciated the respectful treatment I received here. I felt as if I got a fair deal More

by aloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Mar 08, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to write this review! Sam and Moustafa are such assets to our team and I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Motor On! Melissa Steffy, General Manager

March 02, 2018

Too much fun!! Long story short, I never saw myself driving/buying a MINI. The experience I had at MINI of Boston made me that much happier about the decision I mad More

by SpaceCowboyGOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Espinal, Moustafa Hamouda
Mar 02, 2018 -

Herb Chambers MINI of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Liz, Sara, David, Kate and Moustafa were able to do exactly that. Thank you again and we look forward to working with you again in the future! Motor On! Melissa Steffy, General Manager

February 27, 2018

The Best Car-Buying Experience of My Life I have just bought my second MINI from David Lopez over the course of five years. David makes the experience of buying a car an incredibly special ex More

by MINI+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Matt, Mark and David, and that you found the perfect MINI to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

February 23, 2018

Excellent Sam helped me purchase my mini and made the process so very easy going for me from start to finish. Very informative, helpful and kind service. I rec More

by BritT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Feb 23, 2018 -

Herb Chambers MINI of Boston responded

Thank you! We love to hear from our guests that our team is ensuring that the process is enjoyable from start to finish. Sam is certainly a testament to that! Thank you for your business and we look forward to assisting you in the future. Motor On! Melissa Steffy, General Manager

February 21, 2018

Bought pre-owned car Sam was responsive and eager to provide good customer service, and the pricing that he and his colleagues offered was fair. I would use this dealersh More

by carriesmybike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Feb 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you for sharing this great feedback! I'm so happy to know that Sam was able to assist you. Thank you for sharing your recommendation and we look forward to assisting you again in the future. Motor On! Melissa Steffy, General Manager

February 21, 2018

Great car and experience I had been researching for months to find a hybrid with a moon roof, smooth ride, and great styling. The new Countryman MINI hybrid ticked all the box More

by Amanda Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Feb 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much, Amanda! I'm so pleased to learn that your visit here with Sam was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Motor On! Melissa Steffy, General Manager

February 12, 2018

Almost made it too easy to buy my new car! David made my buying experience an absolute breeze. David understood precisely what I was looking for and what was in my price range, he proposed all More

by GerardB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Feb 13, 2018 -

Herb Chambers MINI of Boston responded

Thank you, Gerard, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Liz, David and Moustafa. We value your business and hope to see you again soon! Motor On! Melissa Steffy, General Manager

February 07, 2018

Don't hesitate....Go! Excellent service and experience I dreaded the whole process of car shopping....Shopped around and clearly saved the best for last! Sam Hesketh Tutton was so wonderful to work with a More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in Finance, Samuel Hesketh-Tutton
Feb 07, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to write this review. The entire Herb Chambers MINI team strives to make every guest feel at home in our dealership. Sam and Adam are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Motor On! Melissa Steffy, General Manager

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