Back

Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 840 reviews

April 26, 2018

My 4th Mini from Herb Chambers I just signed a lease on a new Mini Hardtop and it is, without a doubt, the best Mini yet. I got a great deal from David and Katie and they both bent More

by Smectymnuus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Apr 27, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much for your compliments! I'm so happy to know that our team provided you with great customer service and made your experience with us a positive one! We appreciate your business, and recommendation! Until we have the pleasure of working with you again, take care! Best, Melissa Steffy, General Manager.

April 25, 2018

Now this is a dealer! The absolute best service anywhere. We now have bought two Minis from this dealer, from David.....it has the absolute best service (Matt is GREAT), and our salesperson David totlally kno More

by Chuck and Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much for taking the time to write this great review! Happy to know that Matt has been able to provide you with such great service! We pride ourselves on our customer service. I'll be sure to pass along your review to Matt. Thank you so much for your business. Happy miles! Best, Melissa Steffy, General Manager.

April 17, 2018

BMW of Boston Had an amazing experience at Herb Chambers BMW of Boston. I worked with Sam Tutton throughout the whole process and he was helpful in every way possib More

by Salmeida21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received such great customer service from Sam. He is a great example of the excellent customer service that we strive for. Thank you for your business! Motor On! Best, Melissa Steffy, General Manager.

April 07, 2018

Excellent service from Sam, who guided us to finding the right car for us. Very patient and was not aggressive in terms of sales tactics at all. Highly recom More

by Paul Whatmough
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received such great customer service! Motor On! Best, Melissa Steffy, General Manager.

March 30, 2018

Excellent service from David Lopez at Herb Chambers This is the fourth Mini Cooper we have leased from Herb Chambers, and the third time that David Lopez has assisted us in this. David is a superb sale More

by jameswood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received the 5-star service that you deserve. David is a great member of our team, happy to know that you enjoyed working with him. Ill be sure to pass along your kind review to him! Motor On! Best, Melissa Steffy, General Manager.

March 30, 2018

Excellent David did an excellent job with me in buying a new car. He was responsive, gave good information, and very courteous and friendly. I would recommend h More

by Topmini
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received such great customer service from David. He is a great asset to our team. Motor On! Best, Melissa Steffy, General Manager.

March 29, 2018

Good service from buy to service David Lopez was very helpful throughout the process of guiding me to the right, affordable mini. The Service department was also very helpful and time More

by Justin Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received such great customer service! Best, Melissa Steffy, General Manager.

March 21, 2018

Leased Mini Samuel Hesketh-Tutton was a delight to work with. He is knowledgeable, helpful, and willing to work with you while navigating the contract. He resp More

by carzzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Apr 26, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Happy to know that you received such great customer service! Motor On! Best, Melissa Steffy, General Manager.

March 09, 2018

Needed a car in a hurry Car totaled by deer. Needed a new car fast. David made the process very easy and stress free. Ended up with a car I love despite short time avail to d More

by Cmbeaton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Herb Chambers MINI of Boston responded

Thank you for the feedback! I'm so sorry to hear about the accident with the deer and hope you were okay. I'm glad David was able to assist and you found a vehicle you love. Motor On! Melissa Steffy, General Manager

March 09, 2018

Outstanding Customer Service! I love my new Countryman! This is my fourth MINI from Boston Herb Chambers and the experience was seamless, friendly, and easy. Brian was never push More

by hgrande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Mar 09, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your recommendation! Motor On! Best, Melissa Steffy, General Manager

...
52
...