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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

May 29, 2018

My second MINI Cooper purchase at Herb Chambers I purchased my first MINI in February 2003 - its debut year in the USA. Over the years Mark Ravin has been very attentive and knowledgeable when it c More

by stinacook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your feedback! Happy to know that you had great experiences with both Mark and Brian- they appreciate your recommendation. Best, Melissa Steffy, General Manager.

May 28, 2018

A Mini pleasure! This is my first Mini and David helped me answer all my questions and helped me take a couple test drives. David was/is soooo nice, low key with no p More

by Shanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Herb Chambers MINI of Boston responded

Glad you had such a great experience with David and Liz, and our dealership! Happy to know that your car was delivered to you in great shape and that you are happy with your purchase. We wish you many happy miles! Best, Melissa Steffy, General Manager.

May 26, 2018

I felt so taken care of- it was quick—easy with David! First of all this is my 4 Mini! No more need be said. However it’s the soup to nuts that I also buy my mini’s at Herb Chambers. David is the very b More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ebeid also gets 5 stars!
May 29, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review! Glad we have been your dealership for four Minis! We always love to hear from returning customers who are happy with our services. Happy miles! Best, Melissa Steffy, General Manager.

May 26, 2018

Bought a new Countryman Brian is the man. Will definitely be a client of his for the foreseeable future. Him and his team were very accommodating and welcoming. We love the c More

by hryanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who has the main office and helped us finalize our lease. , Brian Epstein
May 29, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Glad you enjoyed working with Brian and we hope to build a long lasting relationship with you! Enjoy many happy miles! Best, Melissa Steffy, General Manger.

May 22, 2018

2nd New Car from this place... Second new car I bought here and over three months later, couldn't be happier. Brian Epstein was great. No high pressure, and willing to work with m More

by WilliamOfBoston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
May 22, 2018 -

Herb Chambers MINI of Boston responded

Happy to hear that you are still happy with your purchase three months later! Glad Brian helped you find what you were looking for! Best, Melissa Steffy, General Manager.

May 21, 2018

Excellent experience purchasing a new 2018 Countryman Had an excellent experience here with Brian Epstein. Sales was quick and painless and they worked with me to find convenient times to get all of the n More

by muggy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
May 22, 2018 -

Herb Chambers MINI of Boston responded

Glad you had an excellent experience with Brian, and he was able to make the process nice and easy! Happy miles to you in your Countryman! Best, Melissa Steffy, General Manager.

May 15, 2018

Third Mini I have always went to Herb Chambers for all of my cars. This is my third lease on a mini. David made this process seamless. I live an hour away from t More

by danni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
May 16, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Happy to know that David was able to get everything ready for you, and make the process hassle-free and enjoyable! Wishing you many happy miles! Best, Melissa Steffy, General Manager.

May 10, 2018

Mark is fabulous Mark always provides outstanding service. I would not service my MINI with anyone else I have always been satisfied with the quality of the service More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Happy to know that Mark has continued to provide you with such great service! Best, Melissa Steffy, General Manager.

May 10, 2018

MARK RAVIN AT THE MINI SERVICE IS THE BEST OF THE BEST Mark Ravin has been taking care of my mini since I bought it in 2004 at Herb Chambers. He is the very best of the best and I only wish he would train More

by MM's MINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your feedback! Happy to know that you have enjoyed working with Mark so much! It is great to hear from customers who have relationships with our team! Best, Melissa Steffy, General Manager.

April 29, 2018

Great service David was very low key and easy to work with. No pressure atmosphere and offered his honest opinion when needed. His direction and input was beyond so More

by Joeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
May 22, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review! Glad you enjoyed working with David and Moustafa- they are great members of our team, always making sure the customer is comfortable in their purchase! Best, Melissa Steffy, General Manager.

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