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Herb Chambers MINI of Boston

Boston, MA

4.8
840 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 840 reviews

June 07, 2018

MARK RAVIN IS THE BEST !!!! IVE KNOWN MARK RAVIN FOR OVER 10 YEARS NOW . HE IS A MAN THAT YOU CAN COUNT ON IF YOURE LOOKING FOR HELP WITH ANYTHING AT HERB CHAMBERS OF BOSTON. MOS More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review and compliments to Mark. We are lucky to have Mark on our team and I'm happy to know that you have enjoyed working with him over the years. He will be thrilled to read this. Best, Melissa Steffy, General Manager.

June 06, 2018

Very helpful David was very helpful and friendly. He had thorough information regarding the car as well. And, responded immediately to my emails. Also the finance More

by Kairvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that David was so helpful and you enjoyed working with him! We appreciate your feedback- Melissa Steffy, General Manager.

June 04, 2018

Get David to be your salesman. David was helpful to me as I was looking for a specific color scheme for my mini purchase. He was very patient with all my changes. He certainly knows More

by marc411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

David was very helpful; straightforward and knowledgeable. We weren't sure what we were looking for when we first came in. David helped us narrow our choices and found the cars we wanted to test drive. He th More

by ItsmeCat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

Buy your car from Brian! Really enjoyed working with Brian and team. He was attentive and low key - let us take our time, answered all our questions, was knowledgeable and ha More

by sko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein, Chris Guillerm
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that you felt like you were in good hands with Brain! He is always taking great care of our customers, glad you enjoyed working with him, and our team! Best, Melissa Steffy, General Manager.

May 31, 2018

New 335XI good miles good deal I had a great experience with Brian as my car salesman. He helped me to locate the best car i could of found in a very short period of time. Great mil More

by Jep678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Moustafa Hamouda
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Glad you enjoyed working with Brain and are very happy with your car! Best, Melissa Steffy, General Manager.

May 31, 2018

Just the nicest people I found myself in an emergency car buying situation. My old car died and I needed a new car right away. Brian made the experience totally fun. He's More

by penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Always great to hear that our team is doing a great job assisting our customers. Glad you had a great experience with us! Best, Melissa Steffy, General Manager.

May 31, 2018

Brian is the BEST! Brian Epstein has been instrumental in facilitating any need or question I have. He is articulate and informative in all aspects of the car purchasing More

by jrbaker3365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that Brian has provided you with great customer service! He will be happy to read this! Best, Melissa Steffy, General Manager.

May 31, 2018

David was GREAT! David was very patient and helpful in finding the right car for us. We had shopped at two other competitors and David made every effort to find the b More

by HappyMiniMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Glad you had a positive experience with us and enjoyed working with David and Moustafa. They are great members of our team, always looking to provide our customers with excellent customer service. Best, Melissa Steffy, General Manager.

May 29, 2018

Straightforward and Simple David was very helpful. I had a few key features I wanted in a car, and after that I was unsure. David was very informative, telling me about all my o More

by Krosenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Jun 01, 2018 -

Herb Chambers MINI of Boston responded

Happy to know that David provided you with great customer service and helped you find a car perfect for you! Happy miles! Best, Melissa Steffy, General Manager.

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