Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers MINI of Boston
Boston, MA
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 835 reviews
March 28, 2024
When your service person knows the car, is personable, professional and imparts clear information, wants to help you get the best deal, then you know this is real service. professional and imparts clear information, wants to help you get the best deal, then you know this is real service. More
by Anberin
Employees Worked With
March 27, 2024
Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More
by Roberson.brice
March 27, 2024
The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! I did not catch all their names, but from start to finish they are an exceptional team! More
by mscarab
March 26, 2024
Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More
by egarciar
March 24, 2024
The service was top notch! ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped a ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped as well. More
by CRAZEECO1980
Employees Worked With
March 21, 2024
Very impressive! The Motor Advisor, Marcus Mehmet Reyhanoglu is amazing!: informed, patient, generous with his time. Thank you Marcus. Also remarkable are the Ser The Motor Advisor, Marcus Mehmet Reyhanoglu is amazing!: informed, patient, generous with his time. Thank you Marcus. Also remarkable are the Service Advisors, Special thanks to Mark Ravin who took such great care of the first Mini I ever had, More
by Jsoltan
March 19, 2024
The service department is excellent. They’re always transparent and never pushy which I truly appreciate. They’re always transparent and never pushy which I truly appreciate. More
by Isa
March 18, 2024
We configured the car, Mini Countryman , in the Fall 2023, and it was built and delivered in February 2024. Everything went smoothly; Ms. Janely Canuela, MINI Motoring Adviser, was very nice and helpf 2023, and it was built and delivered in February 2024. Everything went smoothly; Ms. Janely Canuela, MINI Motoring Adviser, was very nice and helpful. Great car, great service. More
by Amy
March 17, 2024
I have always had a good experience. The service people are very friendly, knowledgeable and helpful. And I like the video. The service people are very friendly, knowledgeable and helpful. And I like the video. More
by mila.veilleux
Employees Worked With
March 15, 2024
Always satisfied with the service. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. Customer service is excellent! I also give Theo a 10/10 for being personable and professional. More
by Psalameh
Employees Worked With
