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Herb Chambers MINI of Boston
Boston, MA
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 840 reviews
July 16, 2018
Great car great experience! Sam Tutton was incredibly helpful and professional during my car purchase experience. He was understanding of my wants and restrictions throughout the Sam Tutton was incredibly helpful and professional during my car purchase experience. He was understanding of my wants and restrictions throughout the process and was eager to help make the process of buying my Mini smooth and enjoyable. I'd highly recommend buying your Mini (SUCH an awesome car!!) at Herb Chambers Mini of Boston and working with Sam Tutton. More
by ellie.487
Employees Worked With
Samuel Hesketh-Tutton
July 16, 2018
Professionalism of Sam Tutton I have owned 5 MINI’s over the past couple of years. The cars have been super fun, but sometimes the sales process has been lengthy and emotionally di I have owned 5 MINI’s over the past couple of years. The cars have been super fun, but sometimes the sales process has been lengthy and emotionally difficult. However, Sam Tutton is a shining star who makes the most difficult deals a pleasant experience. In fact, he put together a complicated purchase over the phone. He gave me a great price on a 2019 fully loaded Countryman Iconic S All 4, valued my trade based on photos I sent to him, and arranged financing through MINI Financial. I am 71 years old, and have never encountered an auto salesperson who is as gifted as Sam at crafting a deal as quickly and professionally. I must give credit to Herb Chambers management both for hiring Sam and supporting his independent approach. If you are looking for a MINI, seek out Sam Tutton for the best auto buying experience of your life. More
by Pete2016
July 09, 2018
David Lopez - Great low-key salesman David listened to what we wanted, patiently answered all of our questions, and stayed well passed 9:00 pm on a Thursday night while we test drove two David listened to what we wanted, patiently answered all of our questions, and stayed well passed 9:00 pm on a Thursday night while we test drove two cars. He ultimately helped us to choose the car that was best for us, instead of trying to sell another car, with more bells and whistles, that would have cost us $3,000 more. He earned our confidence. We would definitely buy another car from him - and from Herb Chambers. More
by CraigandSharon
July 06, 2018
David is the best David is a true professional. He was very straight with me on my purchase and navigated me through a few steps required as I was purchasing a used, no David is a true professional. He was very straight with me on my purchase and navigated me through a few steps required as I was purchasing a used, non-Mini through the dealer. He kept me informed at all steps along the way and got me up and running! More
by audifan
Employees Worked With
June 19, 2018
Very professional and good hearted staff I worked with David Lopez OMG he’s a very nice very professional and honest person... I live in Tempe Arizona and just imagine, out of state and buyin I worked with David Lopez OMG he’s a very nice very professional and honest person... I live in Tempe Arizona and just imagine, out of state and buying car out of state I saw online how worried I was, but David was there for me he answer all my questions and calls me back whenever he miss my call and even did more by going out of he way with this new technology by video chat with me showing me the car and pointing out stuff to me. I got the car on time and it was in perfect condition more then I expected, David said it I will love it when I see it and he was right. It was just as I saw in the video chat I had with him and the extra pictures he sent. Thanks David God bless you. More
by Kay
Employees Worked With
Other Employees :
One lady at the front desk that was transferring my calls I don’t remember her Name
June 18, 2018
Exceptional Service David Lopez was incredibly helpful through the leasing process. Coming from a previous lease with another dealership I wasn’t happy with, David’s serv David Lopez was incredibly helpful through the leasing process. Coming from a previous lease with another dealership I wasn’t happy with, David’s service showed me I can trust his help and not be hesitant or nervous I would’ve been lead in the wrong direction. I told him what I needed and wanted, and he delivered. I’m even happier with the car chosen for me. I can’t say enough as to how polite and respectful David is to his clients. To me, that is the most important thing in any business. He values your time just as much. If you’re looking for someone respectful and delivers what you need and more, please see David Lopez for your next Mini. You can’t go wrong! More
by nicoleatkinson
June 13, 2018
Lovely experience I have worked with Samuel Hesketh-Tutton and it was a lovely experience. At first I thought I wanted to lease a car, but after he patiently explained I have worked with Samuel Hesketh-Tutton and it was a lovely experience. At first I thought I wanted to lease a car, but after he patiently explained all the details and gave me the time I needed to think about, it, I changed my mind and decided to buy. He graciously helped me compare and contrast different options that fell within my budget without pressuring me to make a quick decision. I am glad he was my sale person and I would definitely recommend working with him! More
by Martina T.
Employees Worked With
Samuel Hesketh-Tutton
June 09, 2018
Third Mini in a row We recently got our third Mini in a row from Herb Chambers. Sam Sutton helped us this time around and made the process as painless as possible, facili We recently got our third Mini in a row from Herb Chambers. Sam Sutton helped us this time around and made the process as painless as possible, facilitating a fair price for our trade in and an excellent deal on a new Mini. He even threw in some sweat equity to match up the body and wheel color combination we were looking for. Couldn’t be happier with the purchase, highly recommended! More
by DreyJules
Employees Worked With
Samuel Hesketh-Tutton
June 08, 2018
Amazing service We are currently leasing a Countryman from herb chambers. The whole process of returning my old lease (bmw 320) and getting the new Countryman lease w We are currently leasing a Countryman from herb chambers. The whole process of returning my old lease (bmw 320) and getting the new Countryman lease was made very smooth and simple, all thanks to Sam!! Sam was very helpful throughout and addressed all our concerns patiently. More
by Harshitha
Employees Worked With
Samuel Hesketh-Tutton
June 07, 2018
DAVID LOPEZ.......A MAN OF GREAT INTEGRITY !!! 🚗🚗🚗 IT WAS MY PLEASURE TO MEET DAVID. A MOST KIND HEARTED, CARING, PROFESSIONAL SALESMAN. VERY KNOWLEDGEABLE, AND A JOY TO MEET HIM ! HE IS A MAJOR ASSET IT WAS MY PLEASURE TO MEET DAVID. A MOST KIND HEARTED, CARING, PROFESSIONAL SALESMAN. VERY KNOWLEDGEABLE, AND A JOY TO MEET HIM ! HE IS A MAJOR ASSET TO HERB CHAMBERS !!!! ANYONE LOOKING FOR A MINI COOPER, SHOULD WITH OUT A DOUBT,..........CALL DAVID LOPEZ !!! YOU WILL THEN UNDERSTAND WHY I HAVE GIVEN HIM THE UTMOST FANTASTIC, FABULOUS OUTSTANDING REVIEW !!! THIS IS MY SECOND MINI, AND WOULD NEVER DRIVE ANY OTHER VEHICLE. GOD BLESS YOU DEAR DAVID LOPEZ. THANK YOU FROM THE BOTTOM OF MY HEART , SINCERELY, JOANN HANSCOM 🚗🚗🚗🚗🚗🚗🚗🚗 More
by jojo
