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Herb Chambers MINI of Boston

Boston, MA

4.8
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 839 reviews

November 26, 2018

Very Happy with our Mini The staff was competent and nice. Sarah Hunter was particularly awesome. The wait times were average. The dealership stayed in constant contact thro More

by fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hunter
November 24, 2018

Herb Chambers is the place for Minis. Buying my Mini Coop last summer was one of my better moves. I LOVE this car. It's so much fun to drive (and be seen in) and handles really well. It's More

by Lovemymini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hunter
November 17, 2018

Love this dealership! This was my third time doing business with this dealership. All the staff are friendly, knowledgeable and very personable. With my latest “MINI,” I ha More

by Mamawhompa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie George, Samuel Hesketh-Tutton
November 16, 2018

Amazing long distance purchase Sam Hesketh-Tutton worked with my family via phone and email to located my dream mini at the best price. Pick-up was an absolute joy and team at HCMB More

by mbmurphyack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
November 16, 2018

BMW Purchase I worked with Sam Hesketh-Tutton during the purchase of a BMW at Herb Chambers and he made the process seamless and smooth. He and his team were a ple More

by jhmurphy12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 16, 2018 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to review us. I'm happy to know that you had a great experience with Samuel. I'll be sure to pass this along, and tell him to keep up the good work! Thank you for your business. Best, Melissa Steffy, General Manager.

November 16, 2018

Great experience at HC Mini of Boston - worked with Sam We worked with Sam Hesketh-Tutton when we bought our new Mini over the summer. Sam was simply the most pleasant and knowledgeable sales person we've More

by maxira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
November 15, 2018

Amazing experience and friendly staff! I really enjoyed my experience at Herb Chambers MINI of Boston. Sam was super accommodating and never said no to any request I had. I went on multiple More

by gustavosbos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Nov 15, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your feedback. Pleased to know that you had a great experience with us, and Sam provided you with great customer service. Happy miles! Best, Melissa Steffy, General Manager.

November 15, 2018

Buying a Mini Cooper Sam Hesketh-Tutton was most helpful, the purchase of our Mini Cooper Counrtyman was very well done. Everyone at Herb Chambers Mini of Boston were ver More

by Peter
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samuel Hesketh-Tutton, Moustafa Hamouda
November 08, 2018

good car buying experience without pressure or BS David was very helpful in finding the right car for us, understanding very well our needs and wants without applying any kind of sales pressure (which More

by Boomie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

loyalty matters. Loyalty and customer service go hand in hand. I decided to Re purchasing a new Mini, I called to see if David is still at Herb Chambers. He is so ther More

by Counrtyman 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Herb Chambers MINI of Boston responded

Thank you for your review. Glad you were able to work with David again and find the right car for you. I'm pleased to know that you were provided with excellent customer service, and we look forward to your next visit. Best, Melissa Steffy, General Manager.

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