Herb Chambers MINI of Boston

Efficient, safe and courteous service I recently purchased a dealer-certified pre-owned Mini Cooper from Herb Chambers. David and the rest of the staff helped make it a stress-less proced I recently purchased a dealer-certified pre-owned Mini Cooper from Herb Chambers. David and the rest of the staff helped make it a stress-less procedure. More

This is the second time i work with David and it was as good as the first one. Very efficient, he made the process fast and easy. good as the first one. Very efficient, he made the process fast and easy. More

From start to finish, David provided excellent service. He is extremely polite and customer-oriented. He communicates well and keeps his appointments. Mini Cooper has been a dream car for me all my life. W He is extremely polite and customer-oriented. He communicates well and keeps his appointments. Mini Cooper has been a dream car for me all my life. When I finally was able to purchase one, I benefited greatly from David’s patience and help in the process. I am now a loyal new customer. Thank you. More

David is absolutely great, fast, efficient, precise, and punctual. He got back to me immediately after I contacted me and within a couple of days he found exactly the car I wanted punctual. He got back to me immediately after I contacted me and within a couple of days he found exactly the car I wanted More

Grateful for a positive experience David had been referred to me by a knowledgable contact and lived up to his “reputation”. He is personable, polite and patient, really listens to yo David had been referred to me by a knowledgable contact and lived up to his “reputation”. He is personable, polite and patient, really listens to your needs, is responsive to inquiries and concerns, and I especially appreciated the level of ease in working with him. Since our initial contact was almost to the day that businesses shut down due to Corona19, there was close to a 3 month interval before we resumed contact. With my old lease about to expire I felt pressured to set up a new lease and David guided me through it almost effortlessly. I was relieved and grateful. Thank you David! More

It was a great experience with David! Nice Service and very responsive during the whole process. I would recommend David and Herb Chambers to my friends. very responsive during the whole process. I would recommend David and Herb Chambers to my friends. More

World class customer service This was my fifth lease from Herb Chambers. Due to the pandemic I chose to have all dealings by e-mail and telephone. David Lopez made it super easy t This was my fifth lease from Herb Chambers. Due to the pandemic I chose to have all dealings by e-mail and telephone. David Lopez made it super easy to get the car of my choice and I was able to go to the dealership and drive off with my new car in a timely manner. Kathleen More

After 17 years as a customer of this MINI dealer, this is the first time I have had a less than excellent experience. Yes, we are in a weird time. But, some things shouldn’t be getting overlooked. I’ve let t the first time I have had a less than excellent experience. Yes, we are in a weird time. But, some things shouldn’t be getting overlooked. I’ve let the sales manager know that my new plug-in hybrid was not fully charged, the tires were grossly overinflated (over 48psi in one), and the pre delivery check had never been done, so I still have a warning light. The sales and finance staff provided misinformation about transferring plates (corrected by my insurance company). A sales person who brought me to my car seemed very rushed and was the only person without a mask. The sales manager has not provided the best communication. Am still, 24 hours later, waiting to hear how to deal with my error code. Love the service department. Always had good experiences with sales. Finance did okay but, please stop trying to up sell me on stuff. More

Purchasing a used mini cooper S David was a well informed and helpful rep and was able to facilitate the process of purchasing the vehicle. The most painful part was the forceful h David was a well informed and helpful rep and was able to facilitate the process of purchasing the vehicle. The most painful part was the forceful hard-sell by David's colleague whom I confirmed and made payment to, regarding a maintenance package for the car. I came very close to just walking out! More

David is an exceptional representative for Herb Chambers Mini of Boston. He has a deep knowledge about Mini's and was able to answer all of my varied questions. He has excellent communication skills. The CP Mini of Boston. He has a deep knowledge about Mini's and was able to answer all of my varied questions. He has excellent communication skills. The CPO Mini I purchased needed a few things prior to being ready and David took good care to get everything done and kept me in the loop. I really appreciate his attention to details and no pressure demeanor. I plan to purchase again in a couple of years and will be looking for him when I do. More