Back

Herb Chambers MINI of Boston

Boston, MA

4.8
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 839 reviews

May 14, 2021

The dealership helped me with all the necessary documentation and also helped me find the car that suits me best. They were all very kind and helpful! More

by Maryam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
May 14, 2021 -

Herb Chambers MINI of Boston responded

Thanks for your kind review and five-star rating! We couldn't be prouder of our team for being able to help you have the best possible experience and we appreciate having you as a Herb Chambers MINI of Boston customer!

April 30, 2021

Mark is the most amazing person. My mini Cooper is now 18 years old. He pays great attention to detail as well as his customers needs. Such a kind hearted human being. Truly a gem More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Herb Chambers MINI of Boston responded

We are so happy that Mark can do such a great job for your Mini Cooper! He is truly an asset to Herb Chambers MINI of Boston.

April 30, 2021

Great customer service!! Good people thruout. Clean, calm,spacious, socially distant waiting room. My first Herb Chambers car, but I will be a return customer! More

by ORHBill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
May 03, 2021 -

Herb Chambers MINI of Boston responded

We are honored to receive your support, Orhbill. Thank you! - Herb Chambers MINI of Boston Team

April 27, 2021

They found the problem! Fixed it quickly and let me know ASAP!! Love Herb Chambers Service! Matt and Mark are just terrific! Thanks so much! More

by My MINI Cares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers MINI of Boston responded

You are so welcome! We are so happy that our team could get your car back in tip-top shape!

April 20, 2021

Personal service was excellent. Mark Ravin called me to confirm the appointment and greeted me when I arrived. Car was serviced, cleaned and returned. Perfect. More

by stevencollier4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers MINI of Boston responded

We're so glad Mark and our team could earn five stars for great service! Thank you for coming to Herb Chambers MINI of Boston!

April 16, 2021

As always great service. The only place I would take my Mini Cooper countryman. Mark Ravin has been working with me since 2004. He’s the best. More

by afarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton, Brian Epstein, Sarah Hunter
Apr 16, 2021 -

Herb Chambers MINI of Boston responded

We are so glad that Herb Chambers MINI of Boston is a trusted dealership for you! Mark and the team will be happy to know that their hard work is appreciated.

April 16, 2021

Mark and his crew have kept my 17-year-old Mini alive and well and beautiful all this time. He is thoughtful, thorough and mindful of budget constraints. I can’t say enough good things about him! More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2021 -

Herb Chambers MINI of Boston responded

xxx - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Mark and the team are always able to do exactly that. Thank you for your kind words and your loyalty! - Herb Chambers MINI of Boston team

April 15, 2021

Help me find the right car without any pressure. Identified and managed all the required maintenance for the car while it’s still under warranty thus saving me money More

by Mslynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein
Apr 16, 2021 -

Herb Chambers MINI of Boston responded

We are so glad to hear that the Herb Chambers MINI of Boston could provide helpful service! Thanks for this great review.

April 13, 2021

The attention to detail that I always receive at Herb Chambers MINI is what sets this dealership apart from others I’ve used. The Service Department always goes out of their way to make me feel that they More

by Jerry Fleishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in Service
Apr 14, 2021 -

Herb Chambers MINI of Boston responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

September 21, 2020

David made buying our latest Mini a breeze. He led the way with courtesy, conscientiousness and clarity. We couldn’t be more pleased. He is as personable as he is professional. More

by 13quaidanjou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In my 50 years behind the wheel, never have I had a service rep nearly as personable and professional as Mark Ravin!
...
34
...