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Herb Chambers MINI of Boston

Boston, MA

4.8
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 839 reviews

October 04, 2021

It was a pleasure to buy a car with David. He made the whole process stress free. I felt that I can rely on him in all the details and that he is always on my side. More

by Mashaboycko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Herb Chambers MINI of Boston responded

We appreciate this wonderful feedback and can't wait to share it with David! Thanks for trusting Herb Chambers MINI of Boston with your business. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

October 01, 2021

Great service on all minor repairs needed to my CPO MINI Countryman! The team here is fantastic! More

by Mariahecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein, Sarah Hunter
Oct 01, 2021 -

Herb Chambers MINI of Boston responded

Thank you for your kind words! We hope to have you as a customer for life at Herb Chambers MINI of Boston!

September 20, 2021

Great staff, clean waiting room - excellent car care! Couldn’t ask for a better experience More

by Rose B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Herb Chambers MINI of Boston responded

We're so glad you enjoyed visiting Herb Chambers MINI of Boston, Rose! Thank you so much for your great five-star review!

September 16, 2021

Mark is a great guy and he spent time to help me out personally with my situation when he didn't have to. More

by L Wall
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Herb Chambers MINI of Boston responded

We're happy Mark helps you feel comfortable bringing your vehicle to Herb Chambers MINI of Boston! Thank you so much!

September 12, 2021

The staff is courteous and knowledgeable they work as a good team supportivev of each other It is easy and comfortable for patrons Thankyou It is our fourth More

by Joanne C Fellerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton, Sarah Hunter
Sep 13, 2021 -

Herb Chambers MINI of Boston responded

Thanks for trusting our team with your business, Joanne! We look forward to seeing you for your fifth visit!

September 04, 2021

They did an excellent job servicing my mini. However, the wait was a bit longer than I expected and longer than I was quoted. I had to go ask if my car was ready and it was. I wonder how long it was sitting More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Colon
Sep 07, 2021 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this feedback. We apologize for the wait, as well as the lack of communication, and will be addressing these comments with our team so that we can work to do better next time. Take care and please don't hesitate to reach out if we can be of service again in the future!

September 03, 2021

Exceptional service. We bought our Mini S new from Chambers 19+ years ago and have had it serviced there ever since. We would never think of taking her anywhere else. Mark is the best!! Can always More

by Seabiscuit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Herb Chambers MINI of Boston responded

Thank you for choosing Herb Chambers MINI of Boston for the past 19+ years! Mark and our team appreciate your continued support, and hope you enjoy your new Mini S!

August 31, 2021

Great service for more than 8 years- wouldn’t go anywhere else and when my beloved MINI finally goes, I’ll return for a new one. More

by Markofworcester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers MINI of Boston responded

We appreciate you taking the time to leave us your review! The Herb Chambers MINI of Boston team will be so glad to hear they've made this a five-star experience for you! Thank you!

August 24, 2021

Top-notch customer service in both the sales and service department. Their communication and follow through are the best I’ve experienced. More

by gemma.g.iannoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Colon
Aug 24, 2021 -

Herb Chambers MINI of Boston responded

Thanks so much for the great feedback and positive rating, Gemma! The Herb Chambers MINI of Boston team appreciates having you as a customer!

August 23, 2021

Excellent buying experience! Great inventory of options and very easy to test drive and negotiate!!! More

by pmazzola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Alexander
Aug 24, 2021 -

Herb Chambers MINI of Boston responded

Thank you for this awesome feedback! We appreciate you coming to visit us here at Herb Chambers MINI of Boston and hope to see you again next time!

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