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Herb Chambers MINI of Boston

Boston, MA

4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

September 08, 2024

Always a great experience! Efficient and fast. Special thank you to Theo who was very helpful. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

Yuri, thank you for trusting Herb Chambers MINI of Boston with your service needs! Theo & the team look forward to seeing you again next time!

September 07, 2024

Great response time. Theo was very professional and helpful. The dealership looked great with the renovations. More

by Willflare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!

September 05, 2024

Great customer service - very convenient process. Service representative Mark at Herb Chambers Mini knew exactly what needed to get done. More

by Ugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark provided excellent service and made the process convenient for you at Herb Chambers MINI of Boston. Thanks for sharing your experience!

September 03, 2024

Mark at herb chambers is wonderful to work with! !! He is always friendly, knowledgeable and you know he truly cares. . More

by leevillano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers MINI of Boston responded

Hi Leevillano! We're delighted to hear that Mark provided such a positive experience at Herb Chambers MINI of Boston. Thanks for sharing your feedback!

August 21, 2024

I felt very comfortable at the dealership ALL the staff were pleasant I really appreciate that my car was vacuumed and washed before I left the dealership More

by chaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you felt comfortable and appreciated the service at Herb Chambers MINI of Boston. Thanks for highlighting our team's efforts in making your visit pleasant, including the car wash and vacuum! Safe travels ahead!

August 13, 2024

My service experience was pleasant and marked by promptness, politeness, and thorough completion of the service spec More

by asasw66403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your recent service visit. Our team at Herb Chambers MINI of Boston appreciate your 5-stars!

August 09, 2024

Service is outstanding, convenient and efficient. Mark is extremely helpful, professional and knowledgeable. I always feel i receive personal and personable service at Herb Chambers. More

by Imagine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided you with outstanding service. Thank you for sharing your positive experience!

July 24, 2024

I had a Great experience. I encountered Friendly employees and experienced timely service.. I look forward to using your services in the future! More

by boscoclow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you had a great experience with our team at Herb Chambers MINI of Boston! We look forward to serving you again in the future.

June 12, 2024

This dealership has wonderful employees, one of whom has been helping me since I bought my first Mini Cooper in 2003. Mark Ravin has always been there to explain everything that was done to the car and has More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Herb Chambers MINI of Boston responded

Fran, we're delighted to hear that Mark and the rest of our team at Herb Chambers MINI of Boston have provided you with excellent service over the years. Thanks for highlighting our amenities too! We appreciate your loyalty and support!

June 09, 2024

They were so accommodating and always try and fix my car as fast as possible. More

by verity_boxy.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Herb Chambers MINI of Boston responded

Thank you for leaving us five stars! We look forward to your next visit! - Herb Chambers MINI of Boston