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Herb Chambers MINI of Boston

Boston, MA

4.8
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 839 reviews

January 21, 2022

Excellent service and friendly staff. Will be back again to use them for all my mini service needs. More

by Lavasand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Herb Chambers MINI of Boston responded

Thank you for choosing Herb Chambers MINI of Boston! We appreciate your review, and look forward to seeing you next time!

January 21, 2022

Mark Ravin is a consummate professional.Resolved an Mark Ravin is a consummate professional. Resolved an issue left from another location. Made things right and raised my view of Chambers Motors More

by busyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! We're happy that Mark got the job done! See you next time at Herb Chambers MINI of Boston!

January 20, 2022

The service department staff is very friendly and helpful. I've have always had a great experience with them. More

by Marc O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Herb Chambers MINI of Boston responded

We're happy our service team could earn your five-star rating, Marc! Thank you for coming to Herb Chambers MINI of Boston!

January 17, 2022

I went to Herb Chambers of Boston to purchase my second Mini Cooper and the experience was beyond great. From the time I walked in, I talked to very nice people. The Sales agent was walking out with a cust More

by Isabelle H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton
Jan 19, 2022 -

Herb Chambers MINI of Boston responded

This is what we like to hear, Isabelle! We're so happy that David and our team earned your business, and look forward to working with you again! -Herb Chambers MINI of Boston

January 16, 2022

Herb chambers, and his manager mark ravin, have always provided reliable and skilled maintenance. I plan to buy my next mini from them, of course! Thank u herb chambers and mark ravin. More

by Susan h.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your business, Susan! We look forward to helping you with your next MINI purchase! - The Herb Chambers MINI of Boston Team

January 15, 2022

Service advisor beyond expectations I don’t have 15 words Blah blah blah blah blah More

by Jgsg217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your 5-stars! We appreciate your review!

January 15, 2022

Holiday Weekend , jammed , greeted by the GM spotted me in across the showroom. Hand outstretched and upstairs to Mini we went . Brian was our salesman . Gots us set up, picked a great car, made a deal and More

by Koifish64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The GM was there after 5 on a Holiday , Brian Epstein
Jan 18, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience! We're so glad you came to visit us here at Herb Chambers MINI of Boston and are happy to hear that Brian provided you with such excellent care. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

January 14, 2022

Awesome service and a very friendly staff. Definitely the best dealer I have interacted with! More

by MOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Herb Chambers MINI of Boston responded

Thank you so much for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers MINI of Boston Team

January 05, 2022

Honestly I’m drive out of my way almost 1 hour to service at Mini of Boston just for Mark in Mini Service. I’ve had nothing but good experience since buying a car from them several years ago—top notch all th More

by GMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting Herb Chambers MINI of Boston with your service needs! We appreciate you making the hour-long drive to work with Mark & the team and we look forward to seeing you at your next visit. Take care and thanks again!

January 05, 2022

I always receive courteous, efficient, friendly and expert service. Booking appointments is easy and the lounge is comfortable with work stations or a TV and chairs. The service crew is friendly and av More

by Weiz Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to leave us your five-star review! We look forward to assisting you again in the future! - Herb Chambers MINI of Boston

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