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Herb Chambers MINI of Boston

Boston, MA

4.8
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 839 reviews

March 14, 2022

Matthew did awesome job. You are providing excellent service and I am happy with your service. More

by janchin
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting Matthew and Herb Chambers MINI of Boston with your vehicle! We'll see you next time!

March 14, 2022

Service dept was excellent at the Mini shop. Mark goes above and beyond to help. Outstanding service. More

by john_banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Herb Chambers MINI of Boston responded

John, we are so proud to hear that Mark could take wonderful care of you at Herb Chambers MINI of Boston! THank you so much!

March 09, 2022

The service was great! Everyone there is professional and helpful, I received excellent service in change oil and break fluid. More

by zz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers MINI of Boston responded

Thank you for rating Herb Chambers MINI of Boston five stars! We look forward to seeing you again!

March 09, 2022

My wife and I both lease Minis through Herb Chambers. Only need service for annual maintenance & inspection. Always excellent service. More

by dlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting the Herb Chambers MINI of Boston team with your business! We look forward to your next visit!

March 09, 2022

Mark at Herb Chambers Mini is great. He has worked with us for over a decade and it is always a pleasure to see him. He is friendly, helpful, and does what he can to make the visit as s More

by ccwhitner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Herb Chambers MINI of Boston responded

Thank you for leaving us your great five-star review! It's great to hear we've made you feel at ease servicing your vehicle at Herb Chambers MINI of Boston! Mark and the team look forward to your next appointment!

March 08, 2022

For me. Mark Ravi is the dealership. Professional. Knowledgeable and for 17 yrs always considerate. More

by Jpbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience working with Mark at Herb Chambers MINI of Boston! We appreciate your business with our team over the last 17 years!

March 07, 2022

I always have great service for my Mini. It is great working with Mark. He always explains and updates with service issues. More

by sjohnson.ups87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience working with our team at Herb Chambers MINI of Boston! Mark and our team appreciate your 5-stars!

February 22, 2022

Sarah Hunter was fabulous to work with! She was very knowledgeable, professional, and responsive when I ordered my 2022 JCW Clubman. Loved working with a female sales professional, too!! More

by Kendyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders, Sarah Hunter
Feb 24, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful review and congratulations on your new Clubman! We're so glad you enjoyed working with Sarah and we'll be sure to share your wonderful feedback with her. Thanks for choosing Herb Chambers MINI of Boston and please don't hesitate to reach out if there's anything else we can do for you!

February 16, 2022

Friendly, intelligent, efficient service. Great dealership for a great car. 2017 Cooper S is a dream! More

by hblevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the wonderful feedback! We hope you enjoy your new ride and look forward to seeing you again next time here at Herb Chambers MINI of Boston!

January 25, 2022

Very accessible for making appointments to get my car serviced. Service staff has been professional, informative, and a pleasure with whom to work. More

by rrwolffmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the kind review of Herb Chambers MINI of Boston! We appreciate your wonderful feedback about our team and look forward to seeing you again in the future!

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