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Herb Chambers MINI of Boston
Boston, MA
839 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 839 reviews
April 28, 2022
Your service techs are ALWAYS personable and friendly(! ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do that work, to - where to find the best eats within walking distance! On my most recent visit I needed a key battery replaced. In my experience those tend to be pricey. Your tech took BOTH of my vehicles keys and replaced their batteries, free of charge. Courtesies like these build trust in your dealership and have earned my loyalty going forward. 5 stars service for certain. More
by Paul R
April 28, 2022
Everyone I came into contact with were extremely polite and helpful. I was impressed. I have 2 friends who own dealerships where I would have my previous cars serviced. You were far superior to one! Ver and helpful. I was impressed. I have 2 friends who own dealerships where I would have my previous cars serviced. You were far superior to one! Very pleasant experience. More
by skisorcat
Employees Worked With
April 23, 2022
I bought my preowned 2016 MINI Cooper at a non-MINI dealership, but I wouldn’t take it anywhere else but Herb Chambers MINI for service. Everyone here is very friendly and professional. Finally, a deal dealership, but I wouldn’t take it anywhere else but Herb Chambers MINI for service. Everyone here is very friendly and professional. Finally, a dealership I can trust! More
by bswords2
April 06, 2022
For years Mark 'has taken care of my Mini-s': Always helpful, clearly 'interested' in providing great service and going beyond the call of duty to keep the customers happy helpful, clearly 'interested' in providing great service and going beyond the call of duty to keep the customers happy More
by Austrian53
Employees Worked With
March 29, 2022
Incomparable service every time. Sarah especially went above and beyond. They make sure that everything is perfect. Sarah especially went above and beyond. They make sure that everything is perfect. More
by SoupChicken
March 25, 2022
Julio may be too new to be on this site list but he is attentive, communicative, knowledgeable about the cars, and definitely was a big part of making us feel comfortable and at ease. Liz was wonderful wi attentive, communicative, knowledgeable about the cars, and definitely was a big part of making us feel comfortable and at ease. Liz was wonderful with my extra questions over the weekend, and David made the financing part easy. The MINI team here is outstanding. We are looking forward to picking the car up and getting to know the service team too! More
by racheljgraham
March 23, 2022
This is my 2nd mini from Herb Chambers. Mark is professional and the best ever Mark is professional and the best ever More
by niax
Employees Worked With
March 22, 2022
Mark is great to work with. He explains everything clearly and is always willing to answer my questions. He explains everything clearly and is always willing to answer my questions. More
by Mpambookian
Employees Worked With
