Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers MINI of Boston
Boston, MA
838 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 838 reviews
May 31, 2022
BMW and Mini share this compact location but I have had great sales and services experiences over the last 5 years! great sales and services experiences over the last 5 years! More
by Brendan
May 27, 2022
Service advisor was friendly and knowledgeable. Car was ready when promised. I would recommend dealer. Car was ready when promised. I would recommend dealer. More
by Noname
Employees Worked With
May 25, 2022
Excellent service every time, flexibility of arrival time much appreciated, and it has been a pleasure to work with Mark Ravin since 2002 --he's the best. much appreciated, and it has been a pleasure to work with Mark Ravin since 2002 --he's the best. More
by prager9
Employees Worked With
May 21, 2022
The service department at this Mini dealer is simply the best. Timely service - easy to book, flexible as to arrival times and amazingly quick turn-around time. Very customer oriented - including extras lik best. Timely service - easy to book, flexible as to arrival times and amazingly quick turn-around time. Very customer oriented - including extras like adjustments to a third-party iPhone holder that needed adjustment. Pricing seems fair and open to negotiation (e.g., to meet the price of a non-Mini shop). More
by clmedler
Employees Worked With
May 15, 2022
It’s not just the dealership but the service is top notch. I cannot thank all the crew enough for their care and customer service! notch. I cannot thank all the crew enough for their care and customer service! More
by Bowkerkelley
May 14, 2022
I've been working with Mark Ravin as a trusted advisor in the Mini Service department at Herb Chambers since my first Mini in 2002. He always steers me to what works best for me. *Mark* is the reason I bough the Mini Service department at Herb Chambers since my first Mini in 2002. He always steers me to what works best for me. *Mark* is the reason I bought my second Mini from Herb Chambers, and why I continue to service my cars there, even after warranty is over. More
by booknsnail
Employees Worked With
May 07, 2022
Mark in service is the reason to buy from Herb achambers- other than driving a fun mini! other than driving a fun mini! More
by Bahcohen
May 05, 2022
Mark the service technician was outstanding. Great communication, great customer service and great personality. He took the time to ensure I was taken care of Great communication, great customer service and great personality. He took the time to ensure I was taken care of More
by mstieber57
May 01, 2022
The service department was timely and helpful in responding to my needs. I intend to use them for all service needs. responding to my needs. I intend to use them for all service needs. More
by rabbis
Employees Worked With
April 28, 2022
Your service techs are ALWAYS personable and friendly(! ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do that work, to - where to find the best eats within walking distance! On my most recent visit I needed a key battery replaced. In my experience those tend to be pricey. Your tech took BOTH of my vehicles keys and replaced their batteries, free of charge. Courtesies like these build trust in your dealership and have earned my loyalty going forward. 5 stars service for certain. More
by Paul R
