Herb Chambers MINI of Boston

Mark was great and very professional. I waited around for service and even though they were obviously very busy they got the work done quickly. I waited around for service and even though they were obviously very busy they got the work done quickly. More

They took care of an extended warranty issue in an efficient and professional manner. I'll definitely be back for future service needs. efficient and professional manner. I'll definitely be back for future service needs. More

David Lopez was extremely helpful in purchasing my mini. He kept me informed when my mini would be delivered . He kept me informed when my mini would be delivered . More

Sam explained what might be the cause of my problem, told me what issues the mechanics found and clarified what was urgent and what could wait. I felt that I was being dealt with honestly and not being sold me what issues the mechanics found and clarified what was urgent and what could wait. I felt that I was being dealt with honestly and not being sold any service I didn’t need. My car came back washed and vacuumed and driving perfectly. More

Exceptional sales and service—unprecedented in my long history of car ownership! Huge thanks to Sarah in sales, Mark in service and the whole team. I would love my Mini Countryman regardless, but this dea history of car ownership! Huge thanks to Sarah in sales, Mark in service and the whole team. I would love my Mini Countryman regardless, but this dealership really takes things to the next level. More

Recently purchased my Mini from my friend I wanted to have my car checked completely. Theo greeted me with a smile and helped me to go through the process without a single problem. He was wonderful. He e have my car checked completely. Theo greeted me with a smile and helped me to go through the process without a single problem. He was wonderful. He explained everything and has given the best customer service. I really appreciate his helpful response. He deserves the best More

Dealer really has Service down to a science easy in easy out and they washed my car thank you out and they washed my car thank you More

David L. was great to work with. He was very professional and kind. I had a great experience and got my first brand new mini cooper! was great to work with. He was very professional and kind. I had a great experience and got my first brand new mini cooper! More

The best thing about this dealership is Mark Ravin, the best technician ever. He treats me with respect and care. As far as the dealership goes, it is comfortable, with many tables and chairs to work at or best technician ever. He treats me with respect and care. As far as the dealership goes, it is comfortable, with many tables and chairs to work at or just sit and read or watch TV. But, as noted, Mark Ravin is the number one reason that I drive about 10 miles to have my old Mini serviced. (Mark has also seen me through two previous Minis.) More

Although I live in Peabody and have always had my Mini Cooper serviced there, I decided to go to Boston because there service special and “Value Service” offerings could save me a significant amount of mo Cooper serviced there, I decided to go to Boston because there service special and “Value Service” offerings could save me a significant amount of money. I first called Peabody Mini to make them aware of the cost difference but they were not interested in matching the prices. I was told that their dealership is not participating in the “Value Service” program that is offered through MINI USA Corporation. My service advisor at Herb Chambers, Mark, was wonderful. He explained everything thoroughly and my car was ready when promised. I was also told that my filters, which I thought were due to be changed, looked fine! It’s the first time I ever had a car serviced that the cost was LESS than I was expecting! My only concern was the difficulty I had in getting to speak to a service advisor to make my appointment. Whoever handles the calls to obtain the initial information did a rather poor job. It was only after the general manager took the call that I was finally connected appropriately.I now have Mark’s direct contact information so that should no longer be an issue for me. I will definitely return for future service as long as their prices remain competitive. More