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Herb Chambers MINI of Boston

Boston, MA

4.8
836 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 836 reviews

November 16, 2022

Theo was great! Friendly, efficient and accommodating. Willing to help out when I didn't have an appointment. More

by trish2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo
Nov 16, 2022 -

Herb Chambers MINI of Boston responded

We're happy that Theo made the process smooth and earned five stars, Trish! Thank you for being a Herb Chambers MINI of Boston customer!

November 15, 2022

As always, great services and attention to the details. Everyone is kind and knowledgeable. I’m a very happy costumer. More

by Alvaro Lucena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers MINI of Boston responded

Thank you, Alvaro! We are so happy that you enjoyed the visit to Herb Chambers MINI of Boston and look forward to serving you again!

November 15, 2022

Great service. Fast, efficient and personnel very nice. A good comfortable waiting area with wifi, More

by Grrmittmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers MINI of Boston responded

We're glad you enjoyed the waiting area! We look forward to seeing you again! Thank you! - Herb Chambers MINI of Boston

November 14, 2022

The people were courteous and interested in finding the right car for me. The finance person was intent in making sure I was satisfied with the deal. More

by Myranne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who did my financing.
Nov 15, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the kind review! We're thrilled to hear that our Herb Chambers MINI of Boston team worked hard to make sure you were satisfied and we hope you enjoy your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

November 05, 2022

Mark Ravin is my advisor for many years. It was always pleasure work with him. He and his team deserve MORE than five starts. He is outstanding and professional. Thank you so much! More

by mlks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Herb Chambers MINI of Boston responded

Thank you for being a Herb Chambers MINI of Boston customer! We're so glad Mark & the team continue to earn your support and we look forward to seeing you at your next visit. Take care!

November 04, 2022

My most recent experience with the Herb Chambers’s Mini-Cooper service department on Commonwealth Avenue in Brighton was as successful as my previous experiences. I arrived in a sputtering More

by goddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Herb Chambers MINI of Boston responded

Thank you for trusting Mark & the Herb Chambers MINI of Boston team with the care of your Countryman! We're truly grateful for your support, as well as your kind review, and look forward to seeing you at your next visit!

October 27, 2022

Mark provides the most professional and courteous service I have ever had; and I thank him for his kindness! More

by mikecopeman
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful review - we'll be sure to share it with Mark! Your business is greatly appreciated by our entire team here at Herb Chambers MINI of Boston and we look forward to seeing you next time!

October 14, 2022

Mark was very attentive, friendly, informative, and resolved all the issues in a timely manner. More

by rabbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Herb Chambers MINI of Boston responded

Mark and the team appreciate your great feedback and five-star rating! We look forward to seeing you again at Herb Chambers MINI of Boston!

October 12, 2022

Very satisfied customer. Mark Ravin in MINI service deserves high praise for his friendliness, customer-oriented approach and attention to detail. More

by samit1793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the kind review! Mark is certainly a wonderful asset to our team and we can't wait to share your kind comments with him. Take care and please don't hesitate to reach out if our Herb Chambers MINI of Boston team can be of service again in the future!

September 29, 2022

Mark is helpful thorough and very forthcoming about what is essential and non essential to attend to and in what order. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! It's great to hear that Mark provides you with such excellent service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Herb Chambers MINI of Boston!

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