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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
861 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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Today: 8:30 AM - 6:00 PM Open Now
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 861 reviews

February 28, 2025

Mark and his colleagues always give me really effective solutions for my car issues, even in emergency situation for female drivers, such as me! I think they are the best MINI service team in MA. Double Th More

by Lucie Zhuxi Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Herb Chambers MINI of Boston responded

Lucie, we're delighted to hear that Mark and the team at Herb Chambers MINI of Boston have been so helpful with your car issues. Thank you for recognizing their efforts! Safe driving ahead!

February 26, 2025

It was my first time to do the service there-the overall workflow went smoothly and pretty easy to follow. Some parts for my car arrived later than expected and they did the communication well and covered u More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney
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Feb 27, 2025 -

Herb Chambers MINI of Boston responded

Amy, we're delighted to hear that your first service experience with Herb Chambers MINI of Boston was smooth and well-communicated. Thank you for sharing your positive feedback!

February 14, 2025

Alondra could not have been more patient and helpful. Thanking her very much from Vermont More

by sam88241
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aloandra
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Feb 14, 2025 -

Herb Chambers MINI of Boston responded

Sam, thank you for the kind review - Alondra will be thrilled to hear it! We appreciate your support and hope you won't hesitate to reach out if our Herb Chambers MINI of Boston team can assist you again in the future!

February 08, 2025

Great team. Very knowledgeable and friendly. They helped me find the car that met my needs without being pushy. More

by Rebemeyer44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo
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Feb 10, 2025 -

Herb Chambers MINI of Boston responded

Hi! We're delighted to hear that our team at Herb Chambers MINI of Boston provided you with a knowledgeable and friendly experience. Thanks for choosing us!

February 02, 2025

Mark Ravin has always given us excellent customer service, reliable and trustworthy advice. We never hesitate to bring our car in for any questions or issues with service. More

by sagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark Ravin consistently provides you with excellent service at Herb Chambers MINI of Boston. Thank you for trusting us with your vehicle needs!

February 01, 2025

Mark is a outstanding advisor! He is always so professional and take a good care about your car needs. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark provided such professional service at Herb Chambers MINI of Boston! Thank you for sharing your experience with us.

January 29, 2025

Customer service was excellent! The staff goes above and beyond to ensure the customer's needs are understood and met. More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston provided excellent customer service and went above and beyond for you. Thank you for sharing your experience!

January 24, 2025

As always Chambers Mini of Boston provides us with outstanding customer service. Everyone in service is knowledgeable and friendly. Always a pleasure doing business with them. Louise R. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Herb Chambers MINI of Boston responded

Hi Louise, thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides outstanding service. We look forward to your next visit! Safe travels!

January 20, 2025

my experience was great, very professional, very helpful, service was thorough and done in a timely manner, despite it being a busy day for the service center More

by masonfields1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Mason, we're delighted to hear that your experience at Herb Chambers MINI of Boston was both professional and efficient, even on a busy day. Thank you for sharing this positive feedback! Safe travels!

January 19, 2025

Herb chambers provides great service to their customers and vehicles. The employees are so friendly and accommodating. More

by Dan I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Dan, we're delighted to hear you had a great experience with our team at Herb Chambers MINI of Boston! We look forward to serving you again! Safe travels!

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