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Herb Chambers MINI of Boston

Boston, MA

4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

December 22, 2022

Rodrigo treated us with professionalism and courtesy. He kept the buying process simple and pleasant. More

by karafillis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 27, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your 5-star review! We're so happy that Rodrigo provided you with an excellent purchase experience! -Herb Chambers MINI of Boston

December 07, 2022

Great experience as always. Got me in the same day I called and resolved mg issue within 24 hours. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 08, 2022 -

Herb Chambers MINI of Boston responded

We're glad our team could take care of the issue quickly for you, Isa! Thanks for trusting Herb Chambers MINI of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

December 01, 2022

I have been coming to Herb Chambers Mini of Boston since moving here in 2013, they never disappoint !! Everyone I have dealt with has been Friendly and extremely knowledgeable, so when I was ready to order More

by Patricia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 02, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your amazing review, Patricia! We're so happy that you have been choosing Herb Chambers MINI of Boston for the past 13 years! We hope you enjoy your new 2023 Mini Cooper!

November 30, 2022

Mark and the rest of the Herb Chambers MINI team always delivering exceptional service! Hands down the best around. More

by dallevad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five-star review! We're glad to hear that Mark and the rest of the crew here at Herb Chambers MINI of Boston could assist you. We hope to see you back!

November 29, 2022

I keep coming back because of the excellent service I receive. Everyone is helpful, efficient and very customer focused. More

by MARJORIEOMALLEY
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers MINI of Boston responded

We're honored to receive your support, Marjorie! Take care and we'll see you next time here at Herb Chambers MINI of Boston!

November 26, 2022

Came in to get repair without appt. non-the-less Mark gave us superb service More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

We're so glad Mark could assist you! Thanks for visiting Herb Chambers MINI of Boston, Charlie. We hope we can be of service again in the future!

November 25, 2022

Fast, efficient, friendly. Not much more to say than that. Why 15 words? Too many More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

Neil, We're so happy you had a great visit and appreciate you leaving us your great review! Thank you! - Herb Chambers MINI of Boston

November 18, 2022

Everyone I dealt with at Herb Chambers MINI of Boston was terrific! The level of professionalism and courtesy was top notch. This was my first ever experience with the dealership and was truly worth the rela More

by hoelnord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Santana
Nov 21, 2022 -

Herb Chambers MINI of Boston responded

Thank you so much for giving us the opportunity to earn your business! We appreciate you making the long trip to visit us here at Herb Chambers MINI of Boston and are happy to hear Julio & the team made the experience a great one for you. Enjoy your MINI and please don't hesitate to reach out if we can be of service again in the future!

November 18, 2022

Mark is excellent good, I’m happy he is my services guy, thank you Mark! More

by sherrywu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your review with our team! We look forward to passing this along to Mark! -Herb Chambers MINI of Boston

November 16, 2022

Theo was great! Friendly, efficient and accommodating. Willing to help out when I didn't have an appointment. More

by trish2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo
Nov 16, 2022 -

Herb Chambers MINI of Boston responded

We're happy that Theo made the process smooth and earned five stars, Trish! Thank you for being a Herb Chambers MINI of Boston customer!

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