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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

March 02, 2023

Marcus was great. Spent a lot of time with us for the new lease. We felt comfortable with him. More

by HRH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mehmet Rayhanoglu
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Mar 03, 2023 -

Herb Chambers MINI of Boston responded

Marcus and the team are glad you found a great lease! Thank you for rating Herb Chambers MINI of Boston five stars!

March 01, 2023

Outstanding service! Everyone is caring, focused and helpful. They are very sensitive to my time and interests. I really enjoy working with Mark in service! More

by Jack M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Herb Chambers MINI of Boston responded

Thank you for your review, Jack! We look forward to seeing you next time at Herb Chambers MINI of Boston!

February 25, 2023

I was greeted with respect. I was showed the car and offered to test drive. Person conducting business have a nice attitude More

by Pedro.gonzalez1332001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus
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Feb 28, 2023 -

Herb Chambers MINI of Boston responded

Hi Pedro, We appreciate you leaving us this great review and five-star rating! We hope you come back to visit us again soon! Thank you! - Herb Chambers MINI of Boston

February 23, 2023

Marcus was very knowledgeable and extremely helpful! 11/10 recommend, and will definitely repeat business. Thank you for a good experience! More

by HaleyL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehmet Reyhanoglu
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Feb 24, 2023 -

Herb Chambers MINI of Boston responded

We're glad Marcus was helpful to you during your visit, Haley! Thank you for your business, as well as the kind review, from all of us here at Herb Chambers MINI of Boston!

February 17, 2023

I've been entrusting my multiple Minis to Mark Ravin for over 15 years and could not recommend him and his team higher. More

by bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting Mark & the Herb Chambers MINI of Boston team with the care of your vehicles! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more!

February 10, 2023

Julio was courteous; prompt in finding the cars that I had wanted to see and drive. After I had made up my mind, he proceeded to get the paper work done swiftly. More

by nbcich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bianca Fergason and Mohammed Omar 5stars
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Feb 10, 2023 -

Herb Chambers MINI of Boston responded

Thanks for the five stars! We're glad to hear that Julio and the rest of the crew here at Herb Chambers MINI of Boston could assist you. We hope to see you back for all of your future auto needs!

February 10, 2023

In 15 words, give or take: efficient, friendly, knowledgeable, careful, considerate, friendly, respectful, smiley, timely, terrific! More

by Weiz Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember.
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Feb 10, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind feedback! We're honored to receive your support and hope to see you again next time here at Herb Chambers MINI of Boston!

February 06, 2023

Mark and his team has been a pleasure to work with! They are responsive and kind, and I don’t feel like I’m getting ripped off (I have felt that way about other shops). Love going here! More

by Emily Matozel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Herb Chambers MINI of Boston responded

Thank you for your review, Emily! We're happy that Mark and the rest of our team earned your highest rating! -Herb Chambers MINI of Boston

February 01, 2023

Fabulous people in car maintenance & service… Accurate estimates of time to service as well as thorough execution More

by Joe Lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam & Mark Ravin, Samuel Hesketh-Tutton
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Feb 08, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the great review of our service team, Joe! We appreciate your business and look forward to your next visit here at Herb Chambers MINI of Boston!

February 01, 2023

I had a wonderful experience at mini of Boston . Marcus made buying a car a fun experience . More

by Meg.mignosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Feb 03, 2023 -

Herb Chambers MINI of Boston responded

We're so happy to hear this, Meg! Thanks for trusting Marcus & the Herb Chambers MINI of Boston team with your business. We hope we have the opportunity to work with you again in the future!

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