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Herb Chambers MINI of Boston

Boston, MA

4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

March 22, 2023

Service representative listens and makes valid recommendations. Always on time. Services timely. No Suprise’s. Great communication. More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting the Herb Chambers MINI of Boston team with your vehicle's service needs! We're grateful for your support and look forward to seeing you at your next visit!

March 22, 2023

I am happy to provide an extensive review of the car service advisor, Mark Ravin, from Herb Chambers MINI of Boston. As a loyal customer of this dealership, I have had the pleasure of working with Mark More

by wemartinez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your extensive review, Wilfredo! We're so happy that you have had the opportunity of working with Mark several times throughout the years and he has earned your 5 stars! We appreciate your business and look forward to seeing you back at Herb Chambers MINI of Boston!

March 21, 2023

Mark Ravin is always great to work with. I find him honest and helpful. I’ve been bringing my 2012 to HC for service since day one. More

by 2012 Countryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers MINI of Boston responded

Thank you for trusting Mark & the Herb Chambers MINI of Boston team with the care of your vehicle! We're grateful for your support and look forward to seeing you next time!

March 18, 2023

I had a great experience purchasing a 2023 Mini Cooper S convertible from Marcus Mehmet Rayhanoglu. Marcus did a great job walking through the available cars, and we also talked through the built-car proces More

by jen.grinnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janey Canuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mehmet Rayhanoglu
Mar 20, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful review, Jen! We're so glad Marcus had the opportunity to assist you during your visit and we hope you enjoy your new convertible. Take care and thanks again for your business, from all of us here at Herb Chambers MINI of Boston!

March 16, 2023

The experience was fabulous, and fast. Last Saturday, my wife showed me a Mini Cooper S on line for sale. I was interested and came in that afternoon for a look and a test drive. Marcus wa More

by CH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mehmet Reyhanoglu
Mar 17, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the fantastic feedback! We're happy to hear you had a great experience with Marcus & the team here at Herb Chambers MINI of Boston and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new MINI Cooper S!

March 13, 2023

From the beginning Herb Chambers-Mini/BMW of Boston provided excellent customer service experience. My sales advisor Marcus was attentive, knowledgeable and supportive of the vehicle I wanted. Herb More

by mannyrob91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet “Marcus” REYHANOGLU
Mar 13, 2023 -

Herb Chambers MINI of Boston responded

Thank you for sharing! We're so happy that Marcus and the rest of our team earned your 5 stars! We appreciate your business and look forward to seeing you next time at Herb Chambers MINI of Boston!

March 13, 2023

I have. coming for more than 20 years Love everything staff and mini coopers And the energy More

by Mmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Herb Chambers MINI of Boston responded

It makes our day knowing that you have been part of the Herb Chambers MINI of Boston family for so many years! Thank you for leaving your great review!

March 11, 2023

Excellent service and customer support. Always professional but c prices are consistently above average for this market. More

by RayG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the review and feedback, Ray. We appreciate your business and look forward to seeing you next time here at Herb Chambers MINI of Boston!

March 11, 2023

Marcus was great to work with and went out of his way to provide great service. More

by Jerrold_katz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Mar 14, 2023 -

Herb Chambers MINI of Boston responded

Marus and the team appreciate the kind words, Jerrold! Thank you for being a Herb Chambers MINI of Boston customer!

March 10, 2023

Fast efficient service. Comfortable waiting area. Transparent discussion about maintenance items that need to be addressed More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Mar 13, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! Our Herb Chambers MINI of Boston team looks forward to serving you again in the future!

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