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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

April 18, 2023

Very happy with the service of my Mini Cooper. They were quick, gave me plenty of options and kept me updated all the way. More

by Lindley1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
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Apr 20, 2023 -

Herb Chambers MINI of Boston responded

Hi Lindley, We're glad our team delivered quick service and plenty of options! Thank you for choosing our dealership for your Mini Cooper needs! - Herb Chambers MINI of Boston

April 14, 2023

Every time I visit Herb Chambers’s Mini the staff is friendly, fast, efficient and knowledgeable. More

by Lisatuite216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Apr 14, 2023 -

Herb Chambers MINI of Boston responded

Thank you for your continued support of the Herb Chambers MINI of Boston team! We appreciate your kind comments and look forward to seeing you again next time. Take care!

April 13, 2023

Always an excellent and thorough job. This dealership is great. Theo kept me well informed. More

by merrilyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo, Sarah Hunter
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Apr 14, 2023 -

Herb Chambers MINI of Boston responded

We're glad Theo could make this a five-star visit! We hope you enjoy your vehicle and look forward to your next service appointment! Thank you! - Herb Chambers MINI of Boston

April 11, 2023

Excellent customer service received Good satisfaction would recommend the dealership to friends and family thanks More

by mm_47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet R
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Apr 13, 2023 -

Herb Chambers MINI of Boston responded

We appreciate you leaving us a five-star review! We're thrilled to hear that you had an excellent experience with our team and hope to see you again soon! Thank you for recommending us to your friends and family! - Herb Chambers MINI of Boston

April 05, 2023

Professional, organized, considerate. Mark was extremely helpful. He even showed me how to keep my wipers from squeaking More

by Khmayer
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Herb Chambers MINI of Boston responded

We're so glad Mark was helpful to you during your visit! Thanks for trusting Herb Chambers MINI of Boston with your business and please don't hesitate to reach out the next time we can be of service!

April 04, 2023

Helpful staff! The people who helped me were great, but some other staff looked like they were a bit bored. Everyone who helped me made sure I got what I needed! More

by Madisonkronheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet Reyhanoglu
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Apr 06, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to review your recent visit. We appreciate the feedback and will make sure it gets passed along to our team. Take care and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers MINI of Boston

April 03, 2023

Good location but poor parking options, smaller sized showroom, decor could be updated, friendly staff More

by bland.shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mehmet Reyhanoglu
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Apr 05, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you won't hesitate to reach out if we can be of service again in the future!

March 30, 2023

Making appointments was easy. Marcus and the concierge were hospitable and friendly. Marcus helped us all the way from looking at the inventory to making the final purchase for ou More

by L.M.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet “Marcus” Reyhanoglu
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Mar 31, 2023 -

Herb Chambers MINI of Boston responded

The team loves to help customers find that perfect match, and we're thrilled that you got to be their latest success story! Thank you for rating Herb Chambers MINI of Boston five stars!

March 30, 2023

Very welcoming and accomodating and friendly. Marcus is knowledgeable and very helpful and very polite. More

by Mareeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mehmet Reyhanoglu
Report | Print
Apr 03, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind review! Marcus & the team look forward to seeing you again next time here at Herb Chambers MINI of Boston!

March 28, 2023

It was a pleasure working with Marcus. He was very detailed and thorough. Kept me updated throughout the process. More

by bharatkrishnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Mar 30, 2023 -

Herb Chambers MINI of Boston responded

We're happy to hear Marcus provided you with a five-star experience! Thanks for trusting Herb Chambers MINI of Boston with your business. We hope we have the privilege of working with you again in the future. Take care!

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