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Herb Chambers MINI of Boston

Boston, MA

4.8
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 835 reviews

June 07, 2023

Mahmet was a delight to work with. He was helpful and professional. David was also efficient More

by nanciechamberlain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 08, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the wonderful feedback! We're so glad you enjoyed working with Mahmet & we'll be sure to pass along these kind comments to him & David. Take care and please don't hesitate to reach out if our Herb Chambers MINI of Boston team can assist you again in the future!

May 31, 2023

Excellent friendly service. My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was c More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo five star.
Jun 02, 2023 -

Herb Chambers MINI of Boston responded

Tony, we're thrilled to hear that Theo provided you with excellent & helpful service during your recent visit here at Herb Chambers MINI of Boston and we can't wait to share your kind feedback with him & Mark. Thank you for trusting us with the care of both your vehicles. We're grateful for your support and look forward to seeing you next time!

May 25, 2023

I've always had a good experience here. The service advisors are knowledgable, helpful and friendly. More

by JasonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Turney
May 26, 2023 -

Herb Chambers MINI of Boston responded

Thank you for sharing your review, Jason! We're so happy that our team earned your 5 stars! We look forward to seeing you next time! -Herb Chambers MINI of Boston

May 16, 2023

My MINI advisor, named Mark, was friendly and also very helpful. It was truly a great experience overall! More

by HT
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with us! We're happy to hear Mark provided you with friendly and helpful service during your visit to Herb Chambers MINI of Boston. We hope to see you again in the future for all of your automotive needs. Drive safely!

May 13, 2023

Excellent service and polite interaction. Good communication and helpful .they know the car and worth the effort . More

by carolhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers MINI of Boston responded

Carol, we are thrilled to hear that you had an excellent experience with Herb Chambers MINI of Boston! We appreciate your positive feedback and for choosing us for your service needs. Safe travels!

May 10, 2023

Marcus helped me purchase a new vehicle. He was a pleasure to work with, from our initial conversation to his orienting me to the car’s features. More

by PMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Reyhanoglu
May 12, 2023 -

Herb Chambers MINI of Boston responded

We are thrilled to hear that Marcus provided you with an exceptional car-buying experience! Enjoy your new vehicle and thanks so much for your business, from all of us here at Herb Chambers MINI of Boston!

May 01, 2023

Herb Chambers demonstrated remarkable accountability and honesty when a repair of my 12 year old Mini went south. I was very impressed and grateful. More

by carolynho.md
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the review! We appreciate you taking the time to share this feedback and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers MINI of Boston Team

April 29, 2023

Outstanding place and outstanding service. My MINI Advisor, Mark is so professional! Thank you so much! More

by mlks
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Herb Chambers MINI of Boston responded

Mark & the team are honored to receive your support! It's our privilege to serve you and we look forward to your next visit with us here at Herb Chambers MINI of Boston!

April 29, 2023

You won't find a group of professionals any; any dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Krappe 5 Stars. Rodrigo Moreno Five Stars Rodrigo and Liz give you the best price for a Mini you could get; with ZERO pressure.
May 02, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the fantastic feedback, Cliff! We're thrilled to hear that Matt K., Mark, and Matt A. continue to take such wonderful care of you & your MINI and we'll be sure to pass along these kind comments to them. Thanks again for your support and please don't hesitate to reach out the next time we can be of service! - Herb Chambers MINI of Boston

April 25, 2023

Very pleased with your sales mgr Liz and your salesmanMehmet. They are a pleasure to deal with.Having been a retail company President for over 45 years I feel your company has made a very positi More

by proberts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet
Apr 26, 2023 -

Herb Chambers MINI of Boston responded

Thank you for sharing your positive experience! It's wonderful to hear that Liz and Mehmet provided top-notch service during your visit! We hope to see you again! - Herb Chambers MINI of Boston

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