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Herb Chambers MINI of Boston
Boston, MA
835 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 835 reviews
July 07, 2023
Easy to schedule an appointment for service. Professional staff is friendly and responsive to questions and concerns. Very satisfied with the whole process Professional staff is friendly and responsive to questions and concerns. Very satisfied with the whole process More
by dj
Employees Worked With
July 01, 2023
Mark offers personal and supportive sevice on intake and follow up. The general service department treats the cars and customers with respect. follow up. The general service department treats the cars and customers with respect. More
by rabbis
Employees Worked With
June 29, 2023
Mark at Mini of Boston did an outstanding job of coordinating an unusual and complicated repair and advocating to have it covered under warranty. The service team is always professional, personable coordinating an unusual and complicated repair and advocating to have it covered under warranty. The service team is always professional, personable and communicates in a timely and effective manner. Kudos to Mark!!! More
by Carolyn K
Employees Worked With
June 28, 2023
Outstanding service to fix the brake issues in our Mini. It was fixed right so the problem is gone. It was fixed right so the problem is gone. More
by kodicken
Employees Worked With
June 25, 2023
I’ve never had my car serviced here (I don’t even own a MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck. More
by Spam Police
Employees Worked With
I’ve never had my car serviced here (I don’t even own a MINI) but they have the gall to add me to their mailing list every year or so, so I figure I’m entitled to say these spammers suck.
June 16, 2023
The Herb Chambers dealership is very efficient and very effective. The staff is courteous and professional. effective. The staff is courteous and professional. More
by ralexander924
June 11, 2023
Mark was an absolute pleasure. Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a grou Enjoyed the complimentary inspection event (could have done with fewer email/text/voicemail/telephone reminders)). Crazy $700 price to replace a ground cable. For that I’ll get a local repair shop. No need for highly trained BMW/MINI mechanic to unbolt corroded cable and install a new one). I appreciated the advice with respect to timing of brake pad replacement. That I will be sure to have done at Herb Chambers MINI (and call Mark!). More
by MINI Man
Employees Worked With
June 09, 2023
Bought my new car there. David Lopez was informed, patient, instructed give,reliable,honest, with a sense of humor. Great car. Great experience! David Lopez was informed, patient, instructed give,reliable,honest, with a sense of humor. Great car. Great experience! More
by ddeleeapn
Employees Worked With
